Product Expert Service Specialist

vor 4 Wochen


MülheimKärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit
Job Description

The Product Expert plays a pivotal role in ensuring the highest levels of technical expertise for TOMRA's machines and applications. As a subject matter expert, you will contribute to the Center of Excellence, sharing best practices and enhancing the overall product knowledge within the organization.

This role is integral in supporting technical teams across the globe, ensuring consistent, high-quality service delivery to TOMRA's customers.

You will collaborate closely with Technical Support Engineers, Field Service Engineers, and Technical Trainers, ensuring they have the necessary resources, support, and documentation to provide top-tier service.

  • Enhance Product Expertise: Act as the key technical expert for one or more TOMRA machines or applications, elevating internal product knowledge through the Center of Excellence.
  • Support Global Service Teams: Provide in-depth technical support to Field Service Engineers and deliver 3rd line technical support to customers globally, ensuring complex issues are resolved efficiently.
  • Product Lifecycle Management: Attend product installations, service visits, and optimization projects to ensure continuous development and refinement of TOMRA products.
  • Spare Parts Management: Oversee the flow of spare parts, including order processing and stock management, to ensure minimal downtime for machines at customer sites.
  • Collaboration with Internal Teams: Serve as the primary link between the field and internal departments, particularly R&D, during the change management process, including ECR (Engineering Change Request) processes.
  • Training Support: Assist the Training Team in developing technical training programs for service engineers and customers.
  • Continuous Improvement: Provide valuable feedback and ideas for product improvements, leveraging field insights to drive innovation and enhance system performance.


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    At TOMRA, we're committed to creating a more sustainable future. As a Product Expert, you'll play a vital role in ensuring our machines and applications meet the highest technical standards. You'll contribute to our Center of Excellence, sharing best practices and enhancing product knowledge within the organization.Key ResponsibilitiesEnhance Product...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Role OverviewTOMRA is seeking a highly skilled Product Expert to join our team. As a Product Expert, you will play a pivotal role in ensuring the highest levels of technical expertise for our machines and applications.Key ResponsibilitiesEnhance Product Expertise: Act as the key technical expert for one or more TOMRA machines or applications, elevating...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Job SummaryThe Product Expert at TOMRA is responsible for ensuring the highest levels of technical expertise for our machines and applications.As a subject matter expert, you will contribute to the Center of Excellence, sharing best practices and enhancing the overall product knowledge within the organization.This role is integral in supporting technical...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    We're looking for a Product Expert to join our team at TOMRA. As a subject matter expert, you'll contribute to the Center of Excellence, sharing best practices and enhancing product knowledge within the organization.Key ResponsibilitiesEnhance Product Expertise: Act as the key technical expert for one or more TOMRA machines or applications, elevating...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Job RoleThe Product Expert is a critical position at TOMRA, responsible for ensuring the highest levels of technical expertise for our machines and applications.As a subject matter expert, you will contribute to the Center of Excellence, sharing best practices and enhancing the overall product knowledge within the organization.This role is integral in...

  • ERP Specialist

    vor 4 Wochen


    Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Job DescriptionERP Specialist - Application Management (Field Service)TOMRA Recycling is seeking a highly skilled and motivated ERP Specialist - Application Management (Field Service) to manage all business-related processes and applications, with a primary focus on ERP (IFS) and PowerBI.Key Responsibilities:Serve as the primary contact and Subject Matter...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    TOMRA is a global leader in the field of automated sensor-based waste sorting. As a Product Expert, you'll be part of our team that shapes the Circular Economy, creating demand for sustainable resource management. We're committed to innovation, passion, and responsibility.Job DescriptionThe Product Expert plays a pivotal role in ensuring the highest levels...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    About the RoleWe are seeking a highly skilled Business Transformation Specialist to join our TOMRA Recycling business in Mülheim-Kärlich, Germany.Key ResponsibilitiesAnalysis and optimization of business processes in collaboration with specialist departmentsImplementation and coordination of software projects, including planning, implementation, and...

  • Specialist in {title}

    vor 3 Wochen


    Mülheim-Kärlich, Rheinland-Pfalz, Deutschland aktiv personal-service GmbH Vollzeit

    Job Title: {title}Our company is seeking a {title} to join our team. The successful candidate will have a strong background in {description} and be able to apply this knowledge to drive business growth.Key Responsibilities:- {description}Requirements:- {description}This is a fantastic opportunity for a motivated and talented {title} to take their career to...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Job SummaryWe are seeking a highly skilled Business Consultant & Application Manager Engineering Systems to join our TOMRA Recycling team in Mülheim-Kärlich, Germany.This role will be responsible for analyzing and optimizing business processes, implementing and coordinating software projects, and managing interfaces between internal departments, external...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Role OverviewAs a Business Consultant and Application Manager Engineering Systems at TOMRA, you will play a crucial part in shaping the Circular Economy. We are seeking a dynamic individual to join our team in Mülheim-Kärlich, Germany, and contribute to optimizing business processes in the context of application support. ResponsibilitiesImplementation and...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Job Title: ERP Application ManagerWe are seeking a highly skilled ERP Application Manager to join our team at TOMRA Recycling. As a key member of our global service organization, you will be responsible for managing all business-related processes and applications, with a primary focus on ERP (IFS) and PowerBI.Key Responsibilities:Serve as the primary contact...


  • Mülheim-Kärlich, Rheinland-Pfalz, Deutschland TOMRA Vollzeit

    Job Title: ERP Application ManagerJob Summary:TOMRA Recycling is seeking a highly skilled and motivated ERP Application Manager to manage all business-related processes and applications, with a primary focus on ERP (IFS) and PowerBI.Key Responsibilities:Serve as the primary contact and Subject Matter Expert (SME) for processes and tools within the global...

  • Business Expert

    vor 4 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job DescriptionAs a Business Expert - Product Information Management (PIM) Specialist at ALDI International Services SE & Co. oHG, you will be responsible for analysing and optimising global sourcing processes for all ALDI SOUTH countries. Your focus will be on a process for entering, managing and publishing product specifications (e.g. allergens, nutrients)...

  • Business Expert

    vor 4 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    About the RoleWe are seeking a highly skilled Business Expert to join our team at ALDI International Services SE & Co. oHG. As a Business Expert, you will be responsible for analysing and optimising global sourcing processes for all ALDI SOUTH countries, focusing on a process for entering, managing and publishing product specifications (e.g. allergens,...

  • Operations Specialist

    vor 4 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Operations SpecialistWe are seeking an experienced Operations Specialist to join our team at ALDI International Services SE & Co. oHG. As an Operations Specialist, you will be responsible for coordinating the diagnosis and resolution of major incidents, identifying risks that influence the operational stability of our products, and enhancing transparency on...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    About the RoleAs a Business Expert in Product Information Management, you will be responsible for analysing and optimising global sourcing processes for all ALDI SOUTH countries. Your focus will be on developing a process for entering, managing and publishing product specifications, as well as providing the necessary data for marketing activities.Key...

  • Operations Specialist

    vor 4 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job DescriptionJob Title: Operations SpecialistJob Summary: We are seeking an experienced Operations Specialist to join our team at ALDI International Services SE & Co. oHG. The successful candidate will be responsible for coordinating the diagnosis and resolution of major incidents, identifying risks that influence the operational stability of the product,...

  • IT Support Specialist

    vor 3 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at ALDI International Services SE & Co. oHG. As an IT Support Specialist, you will be responsible for managing international projects aimed at digitizing support services, designing and implementing the technology roadmap for international IT support, and creating a roadmap...

  • Operations Expert

    vor 1 Monat


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job Description:As an Operations Expert at ALDI International Services SE & Co. oHG, you will play a crucial role in ensuring the smooth operation of our global business processes. Your primary responsibility will be to coordinate the diagnosis and resolution of major incidents, identifying risks that impact operational stability and suggesting corrective...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Beschreibung des Tätigkeitsbereichs: Als Betriebsstabilitäts-Experte bei ALDI International Services SE & Co. oHG bist du verantwortlich für die Koordinierung der Analyse und Auflösung von Major Incidents, Requests und Problemtickets. Du identifizierst Risiken, die sich auf die Betriebsstabilität der globalen Lösungen für das Business Partner...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Überblick über unser Unternehmen ALDI International Services SE & Co. oHG ist einer der weltweit führenden Lebensmitteleinzelhändler. Unsere Mission ist es, unseren Kunden mit hochwertigen Lebensmitteln zu den besten Preisen zu versorgen. Unsere IT-Abteilung sorgt dafür, dass von der IT-Infrastruktur bis hin zur eingesetzten Software alles reibungslos...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job Description:As an Operations Expert in Business Partner Management at ALDI International Services SE & Co. oHG, you will be responsible for identifying risks that impact the stability of our global Business Partner Management solutions and proposing measures to mitigate them. You will work closely with the Product Owner and the Product Team to ensure the...

  • IT Security Specialist

    vor 4 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job DescriptionJob Title: IT Security SpecialistCompany: ALDI International Services SE & Co. oHGJob Type: Full-timeLocation: Mülheim an der Ruhr, GermanyJob Description:We are seeking an experienced IT Security Specialist to join our team at ALDI International Services SE & Co. oHG. As an IT Security Specialist, you will be responsible for ensuring the...

  • IT Operations Expert

    vor 4 Wochen


    Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Operations Expert (m/f/d) Business Partner Management SAPALDI International Services SE & Co. oHG is seeking a skilled Operations Expert to join our team. As an Operations Expert, you will be responsible for monitoring Ops KPIs and analyzing the resulting data with the product team.Key Responsibilities:Proven experience with the SAP system landscape (SAP...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Über die Rolle:Wir suchen einen erfahrenen IT-Experten (m/w/d) in Vollzeit, der sich auf Einkauf und SAP-Systemlandschaften spezialisiert hat. Als Operations-Experte für IT-Käufe und SAP werden Sie Teil unseres länderübergreifenden Expertenteams und tragen dazu bei, die Zukunft des Einzelhandels in der ALDI SÜD IT zu gestalten.Deine Aufgaben:Freude an...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job DescriptionWe are seeking an experienced Operations Expert to join our team at ALDI International Services SE & Co. oHG. The successful candidate will be responsible for coordinating the diagnosis and resolution of major incidents, identifying risks that influence the operational stability of the product, and enhancing transparency on technical debt.Key...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job Title: Operations Expert (m/w/d) Business Partner Management SAPAbout the Job:We are seeking an experienced Operations Expert to join our team at ALDI International Services SE & Co. oHG. As an Operations Expert, you will be responsible for identifying risks that impact the stability of our global Business Partner Management solutions and developing...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Job SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at ALDI International Services SE & Co. oHG. As a Risk Management Specialist, you will be responsible for creating and validating regular and ad-hoc reports for senior management and committees, designing, implementing, and enhancing risk management processes in an...


  • Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit

    Experte für Business-Partner-ManagementWir suchen einen erfahrenen Experte für Business-Partner-Management, der unsere SAP-Systeme stabil und effizient betreibt.Deine AufgabenKoordinierung der Analyse und Auflösung von Major Incidents, Requests und ProblemticketsIdentifizierung von Risiken, die sich auf die Betriebsstabilität der globalen Lösungen für...


  • Mülheim, Nordrhein-Westfalen, Deutschland Cafe Del Sol Vollzeit

    Was wir Dir bieten:Ein sicheres Arbeitsumfeld in einer dynamischen Branche: Wir wachsen ständig und bieten vielfältige Entwicklungsmöglichkeiten.Individuelle Einarbeitung und regelmäßige Schulungen, um Deine Fähigkeiten zu stärken.Entwicklungsmöglichkeiten und Aufstiegschancen in einem erfolgreichen Unternehmen.Ein gesundes Feedbackklima und eine...


  • Mülheim, Nordrhein-Westfalen, Deutschland Siemens Energy Vollzeit

    Electrical Generator SpecialistAs an Electrical Generator Specialist at Siemens Energy, you will be responsible for performing various electrical tests on generator windings and stator core. Your tasks will include preparing and performing dielectric standstill diagnostics, 500Hz stator core loop tests, high voltage tests, voltage drop tests, and recurrent...


  • 56218 Mülheim-Kärlich, Deutschland Tomra Vollzeit

    **Company Description** TOMRA Recycling is a division of TOMRA Group. TOMRA was founded on an innovation in 1972 that began with the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today, TOMRA is leading the resource revolution to transform how the planet’s resources are obtained,...