Workplace Operations Principal Coordinator
Vor 6 Tagen
Job Title: Workplace Operations Principal Coordinator
Job Summary:
Arcadis is seeking a highly skilled Workplace Operations Principal Coordinator to join our team. As a key member of our Workplace Operations team, you will be responsible for enabling and ensuring the delivery of quality-assured Workplace operational services to our designated group of offices.
Key Responsibilities:
- Manage a team of Workplace Operations Coordinators and contractors to deliver an exceptional workplace experience with high levels of user satisfaction.
- Ensure the designated workspaces operate in line with User Experience Standards and Standard Operating Procedures.
- Manage local suppliers to ensure all work is carried out to job and contract requirements, and Arcadis standards.
- Deliver against the agreed H&S, quality, Sustainability, and security requirements.
- Interface with enabling functions to ensure effectiveness and efficiency.
- Support workplace projects within the properties as required.
- Ensure emergency and crisis response arrangements are effectively implemented.
Requirements:
- Sound knowledge of FM/Workplace matters and practices gained by sufficient experience working in a similar environment.
- Experience in FM/Workplace health & safety and environmental compliance activities.
- Experience of FM Workplace contractor management processes.
- Can inspire, coach, and direct colleagues.
- Takes accountability for a very diverse workload.
- Hands-on experience in a fast-paced FM / workplace operations environment.
- Fluency in written and spoken English (as well as local country language) is essential.
- Excellent communication skills to develop and maintain key relationships across Arcadis and the supply chain.
- Comfortable working independently as well as part of a wider team.
- Excellent customer service skills.
- Developing effective relationships with stakeholders.
- Knowledge of general IT systems and those used in the delivery of Workplace services.
Personal Attributes:
- Customer focused.
- Able to see the wider Team needs.
- Able to quickly develop internal and external relationships.
- Confident and articulate.
- Able to deal quickly and effectively with issues.
- Will take the initiative and own solutions to completion.
- Flexible and willing to undertake travel within the country and occasionally beyond if required.
- Ability to prioritize and manage own workload.
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