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IT Product Coordinator

vor 3 Monaten


Berlin, Berlin, Deutschland GULP – experts united Vollzeit

Our client, GULP – experts united, a distinguished organization in the public sector specializing in IT and telecommunications, is seeking an IT Product Coordinator (Workplace) (m/f/d) for a permanent role.

We encourage applications from individuals who may not meet every requirement but possess relevant experience in application management.

Are you prepared to oversee the workplace and IT infrastructure services in a leading IT firm as an IT Product Coordinator? We invite you to explore this opportunity.

What GULP offers:

  • Stable employment in a forward-thinking environment
  • Competitive salary package
  • Retirement benefits
  • Work-life balance with flexible and remote working options
  • Additional perks: company bike, travel pass, fitness programs, and more
  • Long-term career growth with numerous development opportunities
  • Regular training sessions
  • Collaborative and supportive work culture

Your responsibilities:

  • Standardization of workplace equipment including thin clients, desktops, laptops, monitors, peripherals, telecommunication systems, LAN, WLAN, remote access, and software procurement
  • Defining processes
  • Gathering and assessing requirements while coordinating their implementation
  • Developing concepts
  • Planning and managing IT infrastructure services, encompassing asset and license management, patch and release management, capacity management, and security management
  • Engaging with stakeholders, various departments, vendors, and service providers
  • Generating and analyzing reports related to assets and licenses
  • Providing guidance and support for IT projects, including rollouts and non-standard changes, as well as service requests

Your qualifications:

  • Completed (technical) university degree in business informatics or a comparable qualification, including relevant professional experience
  • Proven experience in planning, implementing, maintaining, and developing IT infrastructure services within the workplace context (hardware/software equipment, lifecycle management, standardization)
  • Experience in coordinating IT infrastructure service operations
  • Familiarity with ITIL service management processes, particularly Service Strategy, Service Design, and Continual Service Improvement (CSI)
  • Willingness to participate in on-call duties