Technical Customer Application Specialist

Vor 3 Tagen

Munich, Bayern, Deutschland Application Service Engineering Vollzeit

Technical Customer Application Specialist

We are seeking a highly motivated and technically skilled Technical Customer Application Specialist to support the integration of our state-of-the-art automotive imaging radar technology into the next generation of vehicles.

Key Responsibilities:

  • Provide technical support to key automotive customers on complex technical issues
  • Work closely with our R&D team to understand customer needs and translate them into technical solutions
  • Collaborate with customers throughout the development cycle, from initial concept and feasibility studies to product integration and deployment
  • Perform radar demonstrations to customers and escort customers in radar integrations
  • Create technical collaterals: application notes, user guide, product documentation
  • Create variant solutions for customer issues, take proactive actions to ensure customer high satisfaction
  • Design and integrate customer first level analysis tools
  • Support product evaluation process with specific customers
  • Report customer feedback and requests back to support manager, product group, and R&D

Requirements:

  • BSc in Electrical Engineering / Computer Engineering or similar
  • 2+ years of experience as an Application Engineer or Field Engineer
  • Good technical understanding of complex multidisciplinary product systems
  • Wide system integration view with high analytical and problem-solving skills
  • Familiar with different operating systems (Linux, Windows)
  • Familiar with networking protocols (TCP/IP) and ability to debug network issues
  • Strong interpersonal, communication and presentation skills, excellent English verbal & writing skills
  • Strong sense of accountability and quality
  • Familiar with the Automotive industry - high advantage
  • Familiar with RF products - advantage
  • Programming: MATLAB, Python - advantage

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