Customer Service Advisor

vor 2 Monaten


Berlin, Berlin, Deutschland VERO MODA Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Associate - Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering an exceptional shopping experience for our customers, maintaining a visually appealing store environment, and contributing to sales targets.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice on our products.
  • Contribute to sales targets by promoting products, handling customer transactions, and maintaining a high level of sales performance.
  • Work collaboratively with the store team to achieve sales and customer service goals.
  • Participate in visual merchandising and store maintenance activities to ensure a visually appealing store environment.

What We Offer:

  • A competitive hourly rate and opportunities for overtime.
  • A 50% staff discount on all Vero Moda products.
  • Opportunities for personal development through internal training programs.
  • 30 days of annual leave to recharge and relax.

We are committed to creating a supportive and inclusive work environment that values diversity and promotes employee well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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