Claims Consultant

vor 2 Monaten


Munich, Bayern, Deutschland Munich Re Vollzeit
About the Role

We are seeking a highly skilled Claims Consultant to join our team at Munich Re. As a Claims Consultant, you will play a critical role in managing claims in casualty and property insurance, ensuring that our clients receive fair and timely settlements.

Key Responsibilities
  • Manage claims from inception to closure, ensuring that all necessary documentation is completed and that claims are settled in a timely and fair manner.
  • Conduct thorough investigations into claims, gathering all relevant information and evidence to support our clients' claims.
  • Work closely with our underwriting and corporate underwriting teams to ensure that claims are handled in accordance with our company's policies and procedures.
  • Develop and implement loss mitigation strategies to minimize the impact of claims on our clients' businesses.
  • Communicate effectively with our clients, brokers, and other stakeholders to ensure that all parties are informed and up-to-date on the status of claims.
  • Collaborate with our internal stakeholders, including underwriting and corporate underwriting, to identify trends and patterns in claims data.
  • Monitor and instruct external experts, including law firms, loss adjusters, and forensic accountants, to ensure that their services meet our high standards.
  • Support the coordination of larger losses and events, working closely with our claims managers and other teams to ensure a smooth and efficient process.
  • Assist with the administration of claims, including file maintenance, payment processing, and the use of applicable tools and systems.
Requirements
  • University degree in a relevant field, such as insurance, risk management, or a related field.
  • At least 2 years of experience in insurance, preferably in a claims or underwriting role.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, brokers, and other stakeholders.
  • Advanced knowledge of Munich Re's claims systems, including FS-RI, ECF2, UEM, EAP, and related software.
  • Strong IT affinity and data-driven mindset, with the ability to produce reports and analyze data.
  • Very good English language skills, with the ability to communicate effectively in English.
About Us

Munich Re is the world's leading reinsurance company, with over 11,000 employees at more than 50 locations. We are committed to turning uncertainty into a manageable risk, enabling fundamental change and creating a better future for our clients and society.

We are a company that values diversity, equity, and inclusion, and we believe that our employees are our greatest strength. We offer a wide range of benefits, including competitive salary, retirement provision, work-life balance, health management, and hybrid working.


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