Technical Support Specialist

Vor 2 Tagen


Hamburg, Hamburg, Deutschland Glocomms Vollzeit

Job Title: Freelance Level 2 Technical Support Specialist

Location: HAMBURG and MUNICH

We are seeking a skilled Freelance Level 2 Technical Support Specialist to join our team at Glocomms. As a key member of our technical support team, you will be responsible for configuring, troubleshooting, and monitoring the functioning of personal computers and server systems.

Key Responsibilities:

  • Configure, troubleshoot, and monitor personal computers, server systems, LAN, and WAN networks.
  • Escalate unresolved technical issues and collaborate with IT teams on system and network support.
  • Perform preemptive maintenance on telecommunication equipment and provide hardware/software troubleshooting.
  • Maintain equipment inventory, assist with software installation, and document system issues.

Requirements:

  • 2nd level technician.
  • Fluent in German and English.
  • Drivers license and own vehicle.

About Glocomms:

Glocomms is a leading provider of telecommunications services. We are committed to delivering exceptional customer service and innovative solutions to our clients.



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