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Technical Support Specialist

vor 3 Monaten

Hamburg, Hamburg, Deutschland Experis GmbH Vollzeit
Opportunity for IT Support Specialist at Experis GmbH

Experis GmbH is on the lookout for a committed IT Support Specialist to enhance our innovative team. This role is ideal for individuals who are passionate about technology and eager to progress in their professional journey.

What We Provide:
  • Attractive salary and benefits package
  • Ample vacation days to ensure a healthy work-life balance
  • Flexible working arrangements including remote work options
  • Opportunities for ongoing education and professional growth
  • Modern office facilities designed for comfort
  • Involvement in advanced technology initiatives
  • Retirement savings plan
Key Responsibilities:
  • Address software and hardware inquiries via phone and ticketing platforms
  • Identify and rectify technical issues
  • Oversee client and server infrastructures
  • Maintain records of tasks and resolutions in the ticketing system
  • Set up and modify group policy objects for centralized management
Qualifications:
  • Preferred background in technical education
  • Experience in IT support and familiarity with ticketing systems
  • Expertise in Microsoft technologies
  • Excellent communication and customer service abilities
Next Steps:

If you are interested in this opportunity, we encourage you to submit your application. We are committed to diversity and equal opportunity in our hiring practices, welcoming applicants from all backgrounds.