Customer Service Representative

vor 1 Monat


Hamburg, Hamburg, Deutschland Europcar Mobility Group Germany Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work closely with the sales team to identify and pursue new business opportunities
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers
Requirements
  • Fluent German and good English language skills
  • Previous experience in sales, customer service, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Valid driver's license
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your CV and a brief cover letter outlining your qualifications and experience.



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