Customer Service Representative
Vor 4 Tagen
We are seeking a dedicated individual to join our team at a prestigious German private bank in Hamburg. As a Customer Service Representative, you will be part of a unique blend of personalized service and a family-like company culture.
- Provide expert support and advice to clients through face-to-face interactions and regular communication
- Manage and update client accounts to ensure accuracy and compliance
- Organize and oversee secure storage and valuables, including security standards and access management
- Regularly monitor and update accounts to ensure compliance with contract terms and optimal management
- Handle estate matters by reviewing legal and financial aspects of inheritances
- Conduct investigations and address complaints promptly to ensure client satisfaction
- Bring commercial expertise through relevant education and practical customer service experience
- Confident, friendly, and reliable demeanor
- Team player with a strong service orientation
**Benefits of Joining Our Team Include:**
- Permanent contract for job security and focus on personal development
- Quick start to your new role and opportunity for growth
- Access to corporate benefits and Gympass for a balanced lifestyle
- Overtime compensation to maintain work-life balance
- Assistance with commuting costs for financial support
- Company pension plan for future financial security
- Support throughout the application process and valuable market insights
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