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Junior Sales Manager Consumer Materials
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Junior Sales Manager Consumer Materials
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Logistics Procurement Manager
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Logistics Coordinator for Complaint Resolution
vor 2 Monaten
We are seeking a highly skilled Logistics Coordinator to join our team at persona service AG & Co. KG • Niederlassung: Recklinghausen. As a Logistics Coordinator, you will be responsible for handling customer complaints in the logistics sector and ensuring smooth processing.
Key Responsibilities:- Handle customer complaints in a professional and timely manner
- Assess damage, determine the extent or amount of damage, and settle claims with transport service providers
- Provide advice to relevant departments on complaint management and damage settlement
- Prepare, implement, and follow up on complaint discussions and record in the customer system
- Support in the preparation and analysis of complaint data from SAP, Excel, and Power BI
- Contribute to projects and workshops to optimize complaint management
- Completed training in logistics, business, or a comparable qualification
- Initial professional experience in complaint handling in the logistics sector
- Proficient in MS Office, especially Excel
- Practical knowledge in SAP
- Fluent in German and good English skills in writing and speaking
We offer a dynamic and challenging work environment, opportunities for professional growth, and a competitive salary. If you are a motivated and detail-oriented individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.
About Us:persona service AG & Co. KG • Niederlassung: Recklinghausen is a leading personnel service provider in Germany, with nationwide locations and over 55 years of experience in the human and labor sector. We offer a wide range of job opportunities and a supportive work environment.
