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Employee After Sales Service Specialist
vor 2 Monaten
**Job Summary**
We are seeking a highly skilled Employee After Sales Service Specialist to join our team at Mühlbauer Group. As a key member of our team, you will be responsible for providing exceptional customer service and support in the area of after sales service.
Your Key Responsibilities:
- Develop and maintain strong relationships with international customers to ensure their needs are met and exceeded.
- Act as a liaison between customers, sales, order management, and technology teams to resolve any issues or concerns.
- Work on international tenders and feasibility assessments to identify new business opportunities.
- Independently process service and maintenance offers, including commercial and technical clarification.
- Create and process spare parts quotations to meet customer needs.
- Provide customer support during customer visits, both internal and external.
- Drive forward the day-to-day business and implement projects to optimize and expand sales of service production.
Your Profile:
- Completed studies in industrial engineering or comparable training as an industrial clerk, with professional experience and further training as a business economist.
- Basic technical understanding is desirable.
- Experience in dealing with customers and a strong ability to work in a team.
- Very good knowledge of MS Office and SAP.
- High ability to work in a team, willingness to achieve goals, and willingness to travel.
- Good written and spoken German and English skills.
We Offer:
- Attractive additional financial benefits, including vacation pay and health bonus.
- Allowance for company pension scheme and income protection.
- Individual support from the Mühlbauer Academy with internal and external training measures.
- Employee events, such as Christmas party, visit to a folk festival, and barbecue.
- International working environment with opportunities for temporary assignments abroad.
- Reasonably priced meals in the company canteen and company gym free of charge for employees.
About Mühlbauer Group:
Mühlbauer Group is a leading provider of solutions for the production of smart cards, tickets, and other identification documents. We are committed to delivering exceptional customer service and support to our clients around the world.
