Customer Service Representative

vor 2 Wochen

Dessau, Sachsen-Anhalt, Deutschland regiocom SE Vollzeit

Exciting Career Opportunity

We are a dynamic and innovative company, regiocom SE, driven by passion and customer satisfaction. As industry pioneers, we pride ourselves on quality and reliability.

All are welcome, including those looking to make a career change in the telecommunications sector.

What You'll Get:

  • Permanent Employment Contract from Day 1, offering stability and security
  • Competitive Salary with daily attendance bonus, recognizing your hard work
  • Increasing Vacation Days up to 30 days, allowing you to recharge and relax
  • Hybrid Working Option with remote work after training, promoting work-life balance
  • Job Ticket plus E-Bike Leasing, supporting your daily commute and well-being
  • Access to Talent Development Program, enhancing your skills and knowledge
  • Thorough training and personalized support, ensuring your success in the role

What We Look For:

  • You prioritize customer satisfaction over product, focusing on delivering exceptional service
  • Your positivity shines through, and you are motivated and service-oriented, driving results and growth
  • You can work within our service hours from 07:00 to 22:00, accommodating diverse schedules
  • Excellent German language skills (C1 Level), enabling effective communication
  • Proficient in common PC applications, leveraging technology to streamline processes

Your Responsibilities:

  • Respond to inquiries about existing contracts, providing timely and accurate information
  • Find solutions to technical issues, resolving customer concerns and improving service
  • Assist with invoice queries, ensuring seamless financial transactions

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and supported.

We look forward to welcoming you aboard and exploring how you can contribute to our team's success.

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