Technical Customer Support Specialist

vor 1 Woche

Ahrensfelde, Brandenburg, Deutschland HSH Soft- und Hardware Vertriebs GmbH Vollzeit
Job Description for IT Customer Support

We are seeking a skilled Technical Customer Support Specialist to join our team at HSH Soft- und Hardware Vertriebs GmbH. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.

Key Responsibilities:
  • Installation and maintenance of software modules
  • Conducting functional tests
  • Assisting users with software and hardware problems
  • Analyzing and documenting user issues
  • Contributing to the development of new features
  • Occasional travel to build relationships with clients
Requirements:
  • IT background or relevant experience
  • Knowledge of Windows and basic Linux
  • Familiarity with relational databases
  • Excellent communication skills
Benefits:
  • Competitive salary starting at €3,200 per month
  • Permanent full-time position with opportunities for remote work
  • Company-sponsored training and development
  • Employee events and wellness programs
  • Friendly work environment with a focus on work-life balance
About HSH Soft- und Hardware Vertriebs GmbH:

As a leading provider of software solutions for municipalities, we pride ourselves on our innovative products and supportive work culture. Our company is committed to delivering high-quality solutions that meet the needs of our customers.

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