Technical Support Specialist

vor 2 Monaten


Ahrensfelde, Brandenburg, Deutschland HSH Soft- und Hardware Vertriebs GmbH Vollzeit
About HSH Soft- und Hardware Vertriebs GmbH

HSH Soft- und Hardware Vertriebs GmbH is a successful mid-sized company in the field of software development with its headquarters in Ahrensfelde. Our main focus is on providing software solutions for municipalities and supporting these customers throughout Germany.

Job Description

We are looking for a Technical Support Specialist to join our team in the Online department. As a Technical Support Specialist, you will play a key role in the development, operation, and optimization of online services for municipalities.

Key Responsibilities
  • Analyze and resolve software issues for end-users
  • Install and maintain customer systems
  • Communicate with stakeholders, internal and external developers
  • Evaluate tools, workflows, and technologies within the team
  • Test application components
Requirements
  • 2 years of experience in system administration or a related field
  • Proficient in Windows and Linux systems, as well as relational databases
  • Excellent communication skills
What We Offer
  • Competitive salary
  • Flexible working hours with the option to work from home (2 days a week)
  • Unlimited contract in a system-relevant industry
  • Individualized training opportunities
  • Regular workshops and conferences with our partner companies
  • Excellent company culture (regular team events, strong team cohesion)
  • Friendly company management (family-friendly events, kindergarten cost coverage, flexible parental leave, etc.)
  • Free beverages
  • Uncomplicated atmosphere: we address each other informally and have no dress code