Job Title:
Technical Support Specialist (m/w/d) in Software Development

Company Overview:

HSH Soft- und Hardware Vertriebs GmbH is a thriving mid-sized software development firm located in Ahrensfelde, dedicated to delivering innovative software solutions for local governments and assisting clients throughout Germany.

Job Description:
The Technical Support Specialist will be instrumental in developing, managing, and enhancing online services tailored for municipalities.

Key responsibilities encompass providing user assistance for software-related challenges, overseeing system setup and upkeep, liaising with stakeholders and developers, assessing tools and technologies, as well as conducting application component testing.

Requirements:

• Minimum of 2 years' experience in system administration or a relevant technical education/degree
• Proficient in both Windows and Linux operating systems, along with relational databases
• Excellent communication abilities

Benefits:

• 13th month salary
• Flexible working hours with options for remote work
• Permanent employment in a vital industry
• Tailored training opportunities
• Regular workshops and conferences with partner organizations
• Supportive work environment and team-building events
• Family-friendly policies and benefits
• Onsite fitness facilities and health promotion programs
• Complimentary beverages
• Casual dress code and welcoming atmosphere

Work Schedule:
Full-time, permanent position

Language Requirement:
Proficiency in German (minimum C1 level)

Experience:

• IT: 2 years (preferred)
• Support: 2 years (preferred)
• Relational databases: 2 years (preferred)
• Linux: 2 years (preferred)

Skills:

• IT Support
• Technical Customer Support
• System Administration
• Relational Databases
• Linux

This position offers a remarkable opportunity to engage with a forward-thinking software development company and play a vital role in the digital transformation of public administration.

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