Technical Customer Support Specialist

vor 1 Tag

Ahrensfelde, Brandenburg, Deutschland HSH Soft- und Hardware Vertriebs GmbH Vollzeit
About the Role

We are seeking a highly skilled and motivated Technical Customer Support Specialist to join our team at HSH Soft- und Hardware Vertriebs GmbH. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients and ensuring their satisfaction with our software solutions.

Key Responsibilities
  • Install and maintain software applications
  • Perform functional tests on software modules
  • Provide customer support for software and hardware issues
  • Analyze and resolve customer problems
  • Document customer interactions and software issues
  • Collaborate with cross-functional teams to develop new software features
Requirements
  • Relevant education or experience in IT or a related field
  • Excellent communication and problem-solving skills
  • Proficiency in Windows and Linux operating systems
  • Basic knowledge of relational databases (SQL Server, Oracle, etc.)
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible work arrangements, including remote work options
  • A dynamic and supportive work environment
  • Access to cutting-edge software and technology

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