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Internship - Development of Customer Care Concepts

vor 3 Monaten


Ingolstadt, Bayern, Deutschland audi ag Vollzeit

Job Overview

The role involves assisting in the formulation of collaborative frameworks aimed at boosting the visibility of Customer Care and Roadside Assistance offerings.

Responsibilities

  • Contribute to the design of partnership models that elevate the profile of Customer Care services.
  • Compile and deliver findings to relevant stakeholders and prospective analytical users.
  • Evaluate, devise strategies, pinpoint opportunities, and communicate these at the executive level.
  • Facilitate project coordination among diverse stakeholders across various departments to establish unified perspectives.
  • Oversee project management tasks and ensure the upkeep of project-related documentation.

Essential Qualifications/Skills/Experience

  • Pursuing a degree in Business Administration, Management, Marketing, Communication, or a related discipline.
  • Fluent in English and proficient in MS Office and other IT tools.
  • Fundamental understanding of project management principles with a desire to enhance knowledge.
  • Self-reliant, detail-oriented, proactive, committed, and adaptable.
  • Capable of dissecting complex problems and articulating solutions effectively.