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Business Development Manager, Amazon Freight EU

vor 2 Monaten


Munich, Bayern, Deutschland Amazon TA Vollzeit
About the Role

We are seeking a highly analytical and customer-obsessed Freight Business Development Manager to join our Amazon Freight team in Munich. As a key member of our team, you will play a pivotal role in building our new function and driving growth in Europe.

Key Responsibilities
  • Nurture and grow an existing portfolio of small and medium-sized business (SMB) shippers and achieve volume goals with best-in-class service.
  • Maintain a high level of engagement from our shippers through consultative account management and proactively identify the challenges they are facing.
  • Build strong relationships with key stakeholders across the portfolio as well as internally.
  • Be the voice of the customer to guide product development and iterations.
  • Identify and lead new commercial initiatives to solve customer pain points and improve shipper experience.
  • Lead by example and coach other team members to ensure success as a team.
A Day in the Life

You will be based at one of our corporate sites, with visibility of every part of the shipping process. You will look after all elements of our partner relationships, from getting contracts in place to cross- and upselling new services and keeping track of performance.

About the Team

Amazon couldn't deliver at pace without the Amazon Transportation Services (ATS) team. As part of ATS, you will be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centers equipped with the latest technology, you will help Amazon's transport run at maximum efficiency.

Requirements
  • Bachelor's degree or equivalent.
  • Experience in business development, partner development, sales, or alliances management.
  • Experience using data and metrics to determine and drive improvements.
  • Advanced proficiency in verbal and written English and German.
Preferred Qualifications
  • Master's degree or equivalent.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Advanced proficiency in an additional language (written and verbal) such as Mandarin, Italian, or French.