CRM Technical Specialist
vor 3 Wochen
Position: CRM Technical Specialist
Vision11 GmbH is seeking a dedicated CRM Technical Specialist to enhance our team. As a pivotal member of our independent consulting firm focused on CRM and customer experience, you will play a key role in delivering technology and process consulting specifically within the Salesforce ecosystem. Your responsibilities will encompass project implementation, crafting solution strategies, integrating external systems, and spearheading technical initiatives within a collaborative environment.
Key Responsibilities:
- Advising on tailored processes and technologies in the CRM domain
- Planning and executing implementation projects
- Creating and integrating solution strategies within Salesforce
- Connecting external systems with Salesforce
- Leading technical initiatives within a collaborative team
- Facilitating workshops for clients and potential clients
Qualifications:
- Degree in (Business) Informatics or a related field
- Proven experience with CRM platforms and Salesforce
- Familiarity with object-oriented programming languages such as Apex, Java, or C#
- Experience with APIs (REST, SOAP)
- Strong communication skills in both German and English
- Customer-focused approach and consulting expertise
Benefits:
- Team-building events
- Subsidized retirement plan
- Health and wellness programs
- Employee discounts
- Flexible work hours
- Generous vacation policy
- Personal development budget
- Company-provided laptop and mobile device
- Complimentary beverages and organic snacks
- Company bicycle program
Why Join Us:
At Vision11 GmbH, we prioritize values such as honesty, respect, support, and integrity. We believe that a cohesive team is essential for long-term success, and we strive to foster a workplace where every employee feels valued and appreciated.
Our perspective on CRM transcends mere technology; we view data-driven customer relationship management as a strategic approach that influences all areas of a business. By integrating CX Strategy, CX Technology, and CX Services, we aim to enhance our clients' customer relationships in a comprehensive manner.
Position Type: Full-time, Permanent
Location: Partially remote work available
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