CRM Technical Specialist

vor 3 Wochen


Munich, Bayern, Deutschland Vision11 GmbH Vollzeit

Position: CRM Technical Specialist

Vision11 GmbH is seeking a dedicated CRM Technical Specialist to enhance our team. As a pivotal member of our independent consulting firm focused on CRM and customer experience, you will play a key role in delivering technology and process consulting specifically within the Salesforce ecosystem. Your responsibilities will encompass project implementation, crafting solution strategies, integrating external systems, and spearheading technical initiatives within a collaborative environment.

Key Responsibilities:

  • Advising on tailored processes and technologies in the CRM domain
  • Planning and executing implementation projects
  • Creating and integrating solution strategies within Salesforce
  • Connecting external systems with Salesforce
  • Leading technical initiatives within a collaborative team
  • Facilitating workshops for clients and potential clients

Qualifications:

  • Degree in (Business) Informatics or a related field
  • Proven experience with CRM platforms and Salesforce
  • Familiarity with object-oriented programming languages such as Apex, Java, or C#
  • Experience with APIs (REST, SOAP)
  • Strong communication skills in both German and English
  • Customer-focused approach and consulting expertise

Benefits:

  • Team-building events
  • Subsidized retirement plan
  • Health and wellness programs
  • Employee discounts
  • Flexible work hours
  • Generous vacation policy
  • Personal development budget
  • Company-provided laptop and mobile device
  • Complimentary beverages and organic snacks
  • Company bicycle program

Why Join Us:

At Vision11 GmbH, we prioritize values such as honesty, respect, support, and integrity. We believe that a cohesive team is essential for long-term success, and we strive to foster a workplace where every employee feels valued and appreciated.

Our perspective on CRM transcends mere technology; we view data-driven customer relationship management as a strategic approach that influences all areas of a business. By integrating CX Strategy, CX Technology, and CX Services, we aim to enhance our clients' customer relationships in a comprehensive manner.

Position Type: Full-time, Permanent

Location: Partially remote work available


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