Aktuelle Jobs im Zusammenhang mit Service Delivery und Customer Success Process Manager - Düsseldorf, Nordrhein-Westfalen - Experian
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Service Delivery Manager
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Service Delivery Manager
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Customer Success Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a market leader in Conversational AI, empowering enterprises to deliver exceptional customer experiences through our cutting-edge technology. Our low-code platform, enhanced with Generative AI, enables businesses to rapidly respond to market changes and exceed customer expectations.Job SummaryWe are seeking a highly skilled Customer...
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Customer Success Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a market leader in Conversational AI, empowering enterprises to deliver exceptional customer experiences through our cutting-edge technology. Our low-code platform, enhanced with Generative AI, enables businesses to rapidly respond to market changes and exceed customer expectations.Job SummaryWe are seeking a highly skilled Customer...
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Service Delivery Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Rakuten Symphony Vollzeit{"h1": "Service Manager Role at Rakuten Symphony", "p": "At Rakuten Symphony, we are seeking a skilled Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department, engaging with teams and organizations delivering the service end-to-end. Your primary goal will be to provide the...
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Service Delivery Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Rakuten Symphony Vollzeit{"h1": "Service Manager Role at Rakuten Symphony", "p": "At Rakuten Symphony, we are seeking a skilled Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department, engaging with teams and organizations delivering the service end-to-end. Your primary goal will be to provide the...
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Customer Success Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a pioneering force in Conversational AI, empowers enterprise contact centers to deliver exceptional customer experiences, boost agent satisfaction, and rapidly adapt to market changes. Our cutting-edge, low-code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service solutions like Conversational IVR,...
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Customer Success Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a pioneering force in Conversational AI, empowers enterprise contact centers to deliver exceptional customer experiences, boost agent satisfaction, and rapidly adapt to market changes. Our cutting-edge, low-code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service solutions like Conversational IVR,...
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Service Delivery Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Service Delivery Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Service Delivery Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Service Delivery Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our customers and channels.Key ResponsibilitiesLead and manage a team of Field Engineers to...
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Service Delivery Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring exceptional customer experience and satisfaction for Kornit customers and channels.Key ResponsibilitiesEnd-to-end accountability for customer...
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Service Delivery Manager
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitAbout the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our service delivery team, you will be responsible for ensuring exceptional customer experience and satisfaction for Kornit customers and channels.Key ResponsibilitiesEnd-to-end accountability for customer...
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Service Delivery Manager
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitJob SummaryWe are seeking a highly skilled Service Delivery Manager to lead our Field Engineers Team in the DACH territory. The successful candidate will be responsible for service delivery, operational excellence, and customer satisfaction.Key ResponsibilitiesEnd-to-end accountability for customer experience and satisfactionOverall service delivery and...
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SCM Customer Relationship Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG VollzeitAbout METRO AGAs a leading international food wholesaler, METRO AG is specialized in catering to the needs of hotels, restaurants, caterers, and independent merchants. With approximately 15 million customers worldwide, our unique multichannel mix offers flexibility in purchasing goods in-store or via our digitally connected Food Service Distribution...
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SCM Customer Relationship Manager
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG VollzeitAbout METRO AGAs a leading international food wholesaler, METRO AG is specialized in catering to the needs of hotels, restaurants, caterers, and independent merchants. With approximately 15 million customers worldwide, our unique multichannel mix offers flexibility in purchasing goods in-store or via our digitally connected Food Service Distribution...
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Service Delivery Manager
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitJob SummaryWe are seeking a highly skilled Service Delivery Manager to lead our Field Engineer Team in the DACH territory. The successful candidate will be responsible for delivering exceptional service to Kornit customers and channels, while driving service revenues and operational excellence.Key ResponsibilitiesEnd-to-end accountability for customer...
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Customer Success Manager
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a market leader in Conversational AI, empowering enterprises to deliver exceptional customer experiences through our cutting-edge technology. Our low-code platform, enhanced with Generative AI, enables businesses to rapidly respond to market changes and improve agent satisfaction.As a Customer Success Manager, you will play a crucial...
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Service Delivery Manager
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital VollzeitJob SummaryWe are seeking a highly skilled Service Delivery Manager to lead our Field Engineer Team in the DACH territory. As a key member of our team, you will be responsible for delivering exceptional service to our customers and channels, ensuring seamless service delivery and operational excellence.Key ResponsibilitiesEnd-to-end accountability for...
Service Delivery und Customer Success Process Manager
vor 2 Monaten
Beschreibung der Rolle:
Wir suchen einen erfahrenen Prozessmanager, der sich auf Kundenprojekte spezialisiert hat. Als Service Delivery und Customer Success Process Manager (m/w/d) bist du verantwortlich für die erfolgreiche Durchführung von Kundenprojekten. Du arbeitest eng mit den Geschäftsfunktionen und den Branchenteams zusammen, um sicherzustellen, dass die vertraglich vereinbarten Anforderungen in Bezug auf Zeit, Budget und Qualität erreicht werden.
Verantwortlichkeiten:
- Die Durchführung von Kundenprojekten und die Sicherstellung, dass die vertraglich vereinbarten Anforderungen erreicht werden.
- Die Zusammenarbeit mit den Geschäftsfunktionen und den Branchenteams, um einen kontinuierlichen Überblick über die Delivery- und Servicestrategien des Portfolios zu haben.
- Die Sicherstellung, dass die vertraglich vereinbarten Anforderungen in Bezug auf Zeit, Budget und Qualität erreicht werden.
- Die Durchführung von Prozessanalysen und die Entwicklung von Verbesserungsvorschlägen.
- Die Unterstützung bei komplexen Pre-Sales Initiativen.
- Die Sicherstellung, dass die Methoden und Prozesse in unserer Customer Success Management Organisation fortlaufend weiterentwickelt und optimiert werden.
Qualifikationen:
- Abgeschlossene betriebswirtschaftliche Ausbildung oder Studium der Wirtschaftsinformatik, Betriebswirtschaft oder vergleichbar.
- Mind. 5 Jahre Berufserfahrung und nachgewiesene Fachexpertise im Risikomanagement mit Schwerpunkt Projekt-/ Prozessmanagement.
- Nachgewiesene Erfahrung in agilen Organisationstrukturen und den entprechenden Methodenkenntnissen.
- Sehr gute Auffassungsgabe und Kreativität, hohes Maß an Flexibilität und Eigeninitiative.
- Analytische, strukturierte und zielorientierte Arbeitsweise, starke Teamorientierung.
- Ausgeprägte Kommunikations- und Präsentationsfähigkeiten.
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
Unser Unternehmen:
Experian ist ein führendes Unternehmen im Bereich der Datenanalyse und -verarbeitung. Wir bieten unseren Kunden eine Vielzahl von Dienstleistungen an, um ihnen dabei zu helfen, ihre Kunden besser zu verstehen und ihre Geschäftsprozesse zu optimieren.
