SCM Customer Relationship Manager

Vor 4 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG Vollzeit
About METRO AG

As a leading international food wholesaler, METRO AG is specialized in catering to the needs of hotels, restaurants, caterers, and independent merchants. With approximately 15 million customers worldwide, our unique multichannel mix offers flexibility in purchasing goods in-store or via our digitally connected Food Service Distribution delivery. We are continuously expanding our international online marketplace, METRO MARKETS, to meet the needs of our professional customers. Our commitment to sustainability is reflected in our actions and listings in various sustainability indices and rankings.

About the Role

The SCM Customer Relationship Manager is responsible for managing customer relationships, ensuring accurate forecasting, and overseeing the order fulfillment process. This role involves acting as the primary liaison between the company and its major customers, collecting and verifying forecasts, and managing customer orders from order placement through to delivery.

Key Responsibilities
  • Manage customer relationships and ensure accurate forecasting
  • Oversee the order fulfillment process
  • Act as the primary liaison between the company and its major customers
  • Collect and verify forecasts
  • Manage customer orders from order placement through to delivery

We are committed to wholesale and strive to improve our services. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de.

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