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Regional Customer Support Specialist
vor 3 Wochen
Position: Regional Customer Support Specialist (m/f/d)
Type of Employment: Full-time
Job Overview:Join kdw HR GmbH & Co. KG, a prominent name in the industrial impact protection sector, as a Regional Customer Support Specialist (m/f/d). In this role, you will be responsible for nurturing and expanding our client relationships within the designated area, ensuring high levels of customer satisfaction, and working closely with various teams to achieve organizational goals.
Your Key Responsibilities:- Contribute to the establishment of secure and productive work environments
- Develop and maintain relationships with current clients
- Assess and respond to client needs during on-site visits
- Partner with Business Development Managers to attract new clientele
- Collaborate with Key Account Managers to achieve regional and national objectives
- Work alongside the Technical Service Team and Customer Success Manager to guarantee client satisfaction
- Improve customer interactions and leverage CRM tools effectively
- Exceptional communication and interpersonal abilities
- Capability to offer tailored advice and solutions
- Dependability, enthusiasm, and commitment to overcoming challenges
- Familiarity with CRM systems and IT tools
- Fluency in German and possession of a valid Class B driver's license
kdw HR GmbH & Co. KG is a leading provider in the field of industrial impact protection solutions, dedicated to fostering safe working conditions for all.
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