Customer Service Representative
vor 1 Woche
Nothelle Call Center Services GmbH is seeking a highly motivated and customer-focused individual to join our team as a Kundenberater Inbound. As a key member of our sales and support team, you will be responsible for handling customer inquiries, providing personalized support, and suggesting optimization possibilities to drive business growth.
Key Responsibilities:- Customer Support: Handle customer inquiries via phone, email, or chat, providing timely and effective solutions to their concerns.
- Sales and Support: Present tailored solutions to customers, highlighting the benefits of our products and services.
- Product Sales: Sell 1&1 mobile products to customers, ensuring a high level of customer satisfaction.
- Relationship Building: Build long-term relationships with customers, understanding their needs and preferences.
- Training and Development: Participate in internal training courses to enhance your skills and knowledge.
- Sales Experience: Previous sales experience or a willingness to learn and develop sales skills.
- Professionalism: Demonstrate professionalism and a commitment to continuous improvement.
- Communication and Teamwork: Possess strong communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
- Competitive Salary: A competitive salary with ongoing bonuses.
- Continuous Development: Opportunities for continuous professional development and training.
- Inspirational Work Environment: A supportive and inspirational work environment that fosters growth and success.
- Career Growth: Potential for career growth within the company.
- Stable Employment: A stable full-time or part-time position with a high level of job security.
- Company Events: Participation in company events, incentives, and discounts.
- Bonuses and Discounts: Bonuses for successful referrals and employee discounts at various online shops.
- Health Management: A health management program to support your well-being.
- Supportive Team: A supportive team environment that encourages collaboration and teamwork.
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