Customer Service Representative for Telecommunications Provider 1&1 in Gladbeck
Vor 5 Tagen
We are seeking a Customer Service Representative to join our team at Nothelle Call Center Services GmbH in Gladbeck. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and promoting our products and services.
Key Responsibilities- Provide personalized support to customers via phone, email, and chat
- Identify customer needs and offer tailored solutions
- Upsell and cross-sell 1&1 products and services
- Collaborate with internal teams to resolve customer issues
- Participate in ongoing training and development to improve customer service skills
- 1 year of experience in a call center or customer service role (desired)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance targets
- Proficiency in German language (required)
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Flexible working hours and remote work options
- Collaborative and dynamic work environment
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you
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