Customer Service Representative
vor 1 Woche
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat, providing accurate and helpful information to resolve their issues.
- Sales and Upselling: Identify opportunities to sell additional products or services to customers, increasing revenue and customer satisfaction.
- Issue Resolution: Troubleshoot and resolve customer complaints in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Team Collaboration: Work closely with other team members to achieve sales and customer service goals, sharing knowledge and best practices to improve overall performance.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
- Sales Experience: Previous sales experience, preferably in a call center or customer-facing role.
- Professionalism: A professional and courteous demeanor, with a strong focus on customer satisfaction and loyalty.
- Team Player: A team-oriented mindset, with the ability to work collaboratively with others to achieve common goals.
- Competitive Salary: A competitive salary and benefits package, including opportunities for career advancement and professional growth.
- Flexible Work Schedule: A flexible work schedule, with opportunities for part-time or full-time work, depending on your needs and preferences.
- Opportunities for Advancement: Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual, with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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