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Customer Service Representative

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland Trelleborg Sealing Solutions (TSS) Vollzeit
Customer Service Representative

Trelleborg is a world leader in engineered polymer solutions, and we're looking for a skilled Customer Service Representative to join our team. As a key point of contact for our European customers in the medical technology sector, you'll ensure that customers receive the best possible support and contribute to achieving our division's targets and budget through active sales.

Key Responsibilities:
  • Check customer requirements in quotations to ensure accurate preparation
  • Process incoming orders, guaranteeing timely delivery and contractual compliance
  • Store planning in the system for blanket orders, adhering to applicable rules and procedural instructions
  • Maintain customer relationships through direct contact and regular coordination with Account Managers
  • Prepare and conduct price negotiations with customers
Requirements:
  • Commercial training or completed studies in wholesale and foreign trade
  • Experience in internal sales in industrial companies or trade/sales of technical products
  • Customer orientation, understanding the impact of business decisions on customers
  • Proficiency in PC skills, including Office, CRM, and ERP systems
  • Business proficiency in written and spoken English and German
  • SAP S4HANA experience is an advantage
Our Promise to You:
  • Comprehensive Training: Kickstart your journey with several weeks of induction training at Trelleborg Academy
  • Exciting Work: Engage in a multifaceted and interdisciplinary field of activity
  • Cultural Diversity: Work in a multicultural environment that celebrates diversity
  • Modern Workspace: Enjoy working in a flexible, state-of-the-art innovation center
  • Prioritize your well-being: Enjoy diverse and healthy culinary options and take advantage of our game, relaxation, and fitness zones
  • Convenient Commute: Benefit from excellent public transport connections and a parking garage with e-charging stations
  • Work-Life Balance: Enjoy flexible working time models, including mobile work options

Trelleborg is an Equal Opportunity Employer, valuing the diversity of our employees and the special experience and expertise that people from different backgrounds bring to our business.