Inland Delivery Operations Specialist
vor 4 Wochen
Hapag-Lloyd AG is seeking a highly skilled Inland Delivery Senior Coordinator to anchor our local Operations unit. This is a unique opportunity to drive growth and enhance our Inland operations and services.
Key Responsibilities:- Develop and implement transportation plans in collaboration with subcontractors and customers.
- Provide exceptional customer service, addressing transport-related challenges and delays, and coordinating new business opportunities with sales.
- Process booking amendments and confirmations for transport-relevant shipments, ensuring seamless import and export operations.
- Monitor transport developments, identifying and implementing the best solutions and alternatives for customers.
- Collaborate closely with departments in hinterland logistics, maritime logistics, and operations steering support.
- Independently analyze and resolve cost differences between orders and transport invoices.
- Contribute to the continuous development of innovative ideas to advance our high-quality standards.
- Several years of experience in liner shipping and/or forwarding.
- High customer and service orientation, with excellent communication skills.
- Team player with a sense of responsibility and commitment, and a high level of initiative.
- Initial experience with customs clearance themes.
- Proactive, structured, and analytical approach.
- High interest in digital transformation.
- Excellent written and oral German and English skills, with proficiency in MS Office tools.
- Knowledge or experience working with CRM tools.
- A minimum of 28 days of vacation, flextime, capital-forming benefits, and company pension plan.
- Centrally located offices, with a subsidy for public transportation.
- Bike leasing for all positions.
- Restaurant and coffee bar.
- Health and company sports programs.
CRWL1_DE
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