Inland Delivery Senior Coordinator

Vor 7 Tagen

Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit
Senior Inland Delivery Coordinator

Hapag-Lloyd AG is seeking a highly skilled Senior Inland Delivery Coordinator to join our team. As a key member of our Inland Operations unit, you will play a crucial role in enhancing our Inland business by providing state-of-the-art Inland operations and services.

We are committed to delivering exceptional service quality and are looking for a talented individual to help us achieve our ambitious growth targets. As a Senior Inland Delivery Coordinator, you will be responsible for:

  • Transportation planning and operational management of Inland transports
  • Administrating Inland transports, vendor and customer communication
  • Cooperating with Operations colleagues to increase internal efficiencies and provide improved service quality

You will work closely with our Hinterland Logistics, Maritime Logistics, and Operations Steering Support teams to ensure seamless coordination and delivery of our Inland services. If you have a strong background in liner shipping and/or forwarding, excellent customer and service orientation, and a high level of communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Organize and optimize daily transport planning in cooperation with subcontractors and customers
  • Direct contact with customers concerning transport-related challenges, delays, and planning of new business in cooperation with sales
  • Processing of received booking amendments and booking confirmations for transport-relevant shipments in import and export
  • Closely monitor transport developments and find the best possible solutions and alternatives for customers depending on their needs
  • Work closely with other departments to ensure efficient and effective Inland operations

Requirements:

  • Several years of experience in liner shipping and/or forwarding
  • High customer and service orientation, as well as high level of communication skills
  • Team player with a sense of responsibility and special commitment, and high level of initiative
  • Initial experience with customs clearance themes
  • Proactive, structured, and analytical work style
  • High interest in digital transformation
  • Good written and oral German and English skills, and experience working with MS Office tools (Excel, etc.)
  • Knowledge or experience working with CRM (Customer Relationship Management) tools

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional service quality, we encourage you to apply for this exciting opportunity to join our team at Hapag-Lloyd AG.

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