Junior Sales Support Specialist

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland Reisebank AG Vollzeit
Junior Sales Support Specialist (m/f/d) (Customer Service)

We are seeking a motivated Junior Sales Support Specialist to become a vital part of our team at Reisebank AG. In this position, you will play a key role in delivering outstanding customer service to both our corporate and individual clients. Your primary responsibilities will encompass managing inquiries, addressing complaints, and enhancing operational processes.

Key Responsibilities:
  • Deliver exceptional customer service to our business and individual clients
  • Manage inquiries and resolve complaints through telephone communication
  • Record customer issues in our ticketing system for efficient tracking
  • Assist in resolving complaints and driving process enhancements
  • Support customer data management and contract administration
  • Identify and implement process improvements
Qualifications:
  • Completed vocational training in a commercial field
  • Experience in a customer service role
  • Preferred knowledge of financial structures
  • Methodical and organized work style
  • Excellent communication abilities
  • Fluency in German is essential

At Reisebank AG, we cherish teamwork, respect, and accountability. Join us in our journey of transformation and welcome change. We provide a competitive salary, comprehensive benefits, and a supportive work atmosphere.



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