Junior Sales Support Specialist
vor 4 Wochen
We are seeking a motivated Junior Sales Support Specialist to become a vital part of our team at Reisebank AG. In this position, you will play a key role in delivering outstanding customer service to both our corporate and individual clients. Your primary responsibilities will encompass managing inquiries, addressing complaints, and enhancing operational processes.
Key Responsibilities:- Deliver exceptional customer service to our business and individual clients
- Manage inquiries and resolve complaints through telephone communication
- Record customer issues in our ticketing system for efficient tracking
- Assist in resolving complaints and driving process enhancements
- Support customer data management and contract administration
- Identify and implement process improvements
- Completed vocational training in a commercial field
- Experience in a customer service role
- Preferred knowledge of financial structures
- Methodical and organized work style
- Excellent communication abilities
- Fluency in German is essential
At Reisebank AG, we cherish teamwork, respect, and accountability. Join us in our journey of transformation and welcome change. We provide a competitive salary, comprehensive benefits, and a supportive work atmosphere.
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