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Junior Client Services Coordinator

vor 3 Monaten

Frankfurt am Main, Hessen, Deutschland Reisebank AG Vollzeit
Junior Sales Support Specialist (m/f/d)

We are seeking a motivated Junior Sales Support Specialist to become a vital part of our team at Reisebank AG. In this position, you will play a key role in delivering outstanding service to our corporate and individual clients. Your primary responsibilities will encompass managing inquiries, addressing concerns, and enhancing operational processes.

Key Responsibilities:
  • Deliver exceptional service to both business and individual clients
  • Manage inquiries and resolve complaints through phone communication
  • Record customer interactions and issues using our internal ticketing system
  • Assist in handling complaints and driving process improvements
  • Support customer data management and contract administration
  • Identify and implement process enhancements
Qualifications:
  • Completed vocational training in a commercial field
  • Experience in a customer service role
  • Preferred knowledge of financial systems
  • Methodical and organized work style
  • Excellent communication abilities
  • Fluency in German is essential

At Reisebank AG, we prioritize collaboration, respect, and accountability. Join us in our journey of transformation and embrace the opportunity for growth. We offer a competitive compensation package, comprehensive benefits, and a supportive work atmosphere.