Aktuelle Jobs im Zusammenhang mit IT Support Specialist Level 2 - Ditzingen, Baden-Württemberg - GULP – experts united

  • IT Support Specialist

    vor 1 Woche


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    At GULP – experts united, we are seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support.Your Key ResponsibilitiesProcessing user requests and incidents forwarded from the 1st...

  • IT Support Specialist

    vor 4 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are looking for a skilled 2nd Level Supporter to join our team at GULP – experts united. As a key member of our IT support team, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support.Your Key Responsibilities:Process user requests and incidents forwarded from the...

  • IT Support Specialist

    vor 4 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are looking for a skilled 2nd Level Supporter to join our team at GULP – experts united. As a key member of our IT support team, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support.Your Key Responsibilities:Process user requests and incidents forwarded from the...

  • IT Support Specialist

    vor 3 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are looking for a skilled 2nd Level Supporter to join our team at GULP – experts united. As a key member of our IT support team, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support.Your Key Responsibilities:Processing user requests and incidents forwarded from...

  • IT Support Specialist

    vor 3 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are looking for a skilled 2nd Level Supporter to join our team at GULP – experts united. As a key member of our IT support team, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support.Your Key Responsibilities:Processing user requests and incidents forwarded from...

  • IT Support Specialist

    vor 4 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 3 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 3 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 4 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 2 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 2 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 4 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...

  • IT Support Specialist

    vor 4 Wochen


    Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    Are you looking for a challenging role in IT support? We have an exciting opportunity for a 2nd Level Supporter to join our team at GULP – experts united!About the RoleWe are seeking a skilled and customer-focused individual to provide technical support to our clients. As a 2nd Level Supporter, you will be responsible for processing user requests and...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    At GULP – experts united, we are seeking a skilled Technical Support Specialist to join our team. This role involves providing top-notch support to our clients, ensuring their IT needs are met with efficiency and expertise.About the RoleProcess user requests and incidents forwarded from the 1st level support teamClassify faults and requests, resolving...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are seeking a skilled Technical Support Specialist to join our team at GULP – experts united. As a key member of our IT department, you will be responsible for providing top-notch support to our clients.About the RoleProcess user requests and incidents forwarded from the 1st level support teamClassify faults and requests, and resolve problems as part of...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are seeking a skilled Technical Support Specialist to join our team at GULP – experts united. As a 2nd level supporter, you will be responsible for processing user requests and incidents, classifying faults, and resolving problems as part of our 2nd level support team.Your Key ResponsibilitiesProcessing user requests and incidents forwarded from the 1st...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    At GULP – experts united, we are seeking a skilled IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for the installation, maintenance, and support of our Microsoft-based system landscape.Key Responsibilities:Installation and configuration of hardware and softwareUpdate and maintenance of server...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    At GULP – experts united, we are seeking a skilled IT Infrastructure Specialist to join our team. This role is a great opportunity for a motivated individual to take on a challenging position and contribute to the success of our company.About the RoleInstallation and maintenance of hardware and software systemsUpdate and maintenance of server and client...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    At GULP – experts united, we are seeking a skilled IT Infrastructure Specialist to join our team. This role involves the installation, maintenance, and support of our IT systems, ensuring seamless operations and optimal performance.Key Responsibilities:Installation and configuration of hardware and software componentsUpdate and maintenance of server and...


  • Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

    We are seeking a highly skilled IT System Administrator to join our team at GULP – experts united. As a key member of our IT department, you will be responsible for the installation, maintenance, and support of our Microsoft-based system landscape.Key Responsibilities:Installation and configuration of hardware and softwareUpdate and maintenance of server...

IT Support Specialist Level 2

vor 3 Monaten


Ditzingen, Baden-Württemberg, Deutschland GULP – experts united Vollzeit

At GULP – experts united, we are seeking a skilled IT Support Specialist Level 2 to join our dynamic team. This role is ideal for individuals who excel in customer service and possess a strong technical background. If you value extensive employee benefits and a stable work environment, we encourage you to explore this opportunity.

What We Offer

  • Competitive salary with long-term employment prospects
  • Comprehensive social benefits, including holiday bonuses
  • Up to 30 days of vacation annually
  • Company pension contributions after the probation period
  • Access to continuous professional development through e-learning

Your Responsibilities

  • Addressing user inquiries and incidents escalated from first-level support
  • Diagnosing and resolving issues as part of second-level support
  • Documenting and tracking service requests
  • Providing remote assistance to users
  • Collaborating with third-level support teams
  • Assisting in project evaluations and related tasks
  • Contributing to the development of FAQs, documentation, and user manuals

Your Qualifications

  • Completed training as an IT specialist or equivalent qualification
  • Proficient knowledge in areas such as client hardware and software, Apple Mac systems, printers, and office applications
  • Fluent in written and spoken German
  • Strong customer focus and user-oriented mindset
  • Proactive problem-solving skills and a service-oriented approach