Quality Assurance Manager
vor 2 Monaten
**Job Summary**
We are seeking a highly skilled and experienced professional to join our team at Transdev Rhein-Main GmbH as a Quality Assurance Manager. In this role, you will be responsible for developing and implementing prevention measures that meet legal requirements, providing guidance and training to employees and management on workplace safety and accident prevention, and supporting the investigation of accidents and incidents.
**Key Responsibilities**
- Develop and implement prevention measures that meet legal requirements
- Provide guidance and training to employees and management on workplace safety and accident prevention
- Support the investigation of accidents and incidents
- Evaluate and optimize work processes and procedures to ensure safety and health
- Prepare data analyses and quality reports for internal control and improvement purposes
- Document accident and near-miss reports
- Conduct training sessions for our driving staff at the simulator
- Provide support and guidance to our external customers
**Requirements**
- Professional experience in quality management or customer service
- Experience in public transportation and complaint management
- Good understanding of quantitative evaluations and ability to derive solutions from the results for the improvement of internal processes
- Excellent MS Office skills
- Organizational talent with quick understanding and a structured and result-oriented way of working
- Excellent German and English language skills, additional language skills are an asset
**What We Offer**
- Corporate benefits
- Company phone
- A safe working environment
- Flexible working hours
- Free drinks
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