Customer Service Team Leader
Vor 4 Tagen
We are seeking a highly skilled Customer Service Team Leader to join our team at Dachser SE. As a key member of our customer service team, you will be responsible for leading and developing a team of customer service professionals across three locations.
Key Responsibilities- Team Leadership: Provide strategic direction and guidance to the customer service team to ensure exceptional customer service delivery.
- Customer Satisfaction: Ensure customer satisfaction and loyalty by resolving customer complaints and issues in a timely and professional manner.
- Interface Management: Foster strong relationships with our international subsidiaries and manage interfaces to ensure seamless communication and collaboration.
- Transport Operations: Oversee the efficient processing of transport orders and resolve customer inquiries in a timely manner.
- Service Level Agreements: Ensure compliance with service level agreements and continuously improve service delivery to meet customer expectations.
To be successful in this role, you will need to have excellent leadership and communication skills, as well as a strong understanding of customer service principles and practices. You will also need to be able to work effectively in a team environment and have a customer-centric approach.
-
Team Leader Customer Application Engineering
Vor 5 Tagen
Garching bei München, Bayern, Deutschland Voith Group VollzeitJob DescriptionAbout the RoleWe are seeking a highly skilled and experienced Team Leader Customer Application Engineering to join our team at Voith Group. As a key member of our Corporate Functions & Services department, you will be responsible for leading the Customer Application Engineering team and managing customer projects from initial inquiry to...
-
Team Leader Customer Application Engineering
vor 1 Woche
Garching bei München, Bayern, Deutschland Voith Group VollzeitJob DescriptionAbout the RoleWe are seeking a highly skilled and experienced Team Leader Customer Application Engineering to join our team at Voith Group. As a key member of our Corporate Functions & Services department, you will be responsible for leading the Customer Application Engineering team and managing customer projects from initial inquiry to...
-
Customer Service Team Leader
vor 3 Monaten
München, Deutschland Dachser SE VollzeitLeitung und Entwicklung des Customer Service Teams über drei Standorte Sicherstellung der Kundenzufriedenheit und -bindung Schnittstellenmanagement und enge Zusammenarbeit mit unseren internationalen Niederlassungen Effiziente Abwicklung von Transportaufträgen und die Lösung von Kundenanfragen Verantwortung für die Einhaltung der Service Level...
-
Customer Service Team Leader
vor 3 Monaten
München, Deutschland Dachser SE VollzeitLeitung und Entwicklung des Customer Service Teams über drei Standorte Sicherstellung der Kundenzufriedenheit und -bindung Schnittstellenmanagement und enge Zusammenarbeit mit unseren internationalen Niederlassungen Effiziente Abwicklung von Transportaufträgen und die Lösung von Kundenanfragen Verantwortung für die Einhaltung der Service Level...
-
Customer Service Team Leader
vor 3 Monaten
München, Deutschland Dachser SE VollzeitLeitung und Entwicklung des Customer Service Teams über drei Standorte Sicherstellung der Kundenzufriedenheit und -bindung Schnittstellenmanagement und enge Zusammenarbeit mit unseren internationalen Niederlassungen Effiziente Abwicklung von Transportaufträgen und die Lösung von Kundenanfragen Verantwortung für die Einhaltung der Service Level...
-
Customer Service Team Leader
vor 3 Monaten
München, Deutschland Dachser SE VollzeitLeitung und Entwicklung des Customer Service Teams über drei StandorteSicherstellung der Kundenzufriedenheit und -bindungSchnittstellenmanagement und enge Zusammenarbeit mit unseren internationalen NiederlassungenEffiziente Abwicklung von Transportaufträgen und die Lösung von KundenanfragenVerantwortung für die Einhaltung der Service Level Agreements
-
Customer Service Team Leader
vor 2 Wochen
München, Deutschland DACHSER SE VollzeitJob ID 1955 / Vollzeit/ Teilzeit: Vollzeit / Job Kategorie: Kundenservice"Logistics is people business" - dieser Leitsatz macht deutlich, dass die Mitarbeitenden für DACHSER der Schlüsselfaktor für den Unternehmenserfolg sind. Gemeinsam mit rund 34.000 Menschen verfolgen wir die Mission, die weltweit intelligenteste Kombination und Integration...
-
Garching bei München, Bayern, Deutschland Voith Group VollzeitAbout the RoleWe are seeking a highly skilled Team Leader to lead our Customer Application Engineering team at Voith HySTech. As a key member of our team, you will be responsible for the technical and disciplinary leadership of the team.Key ResponsibilitiesLead the Customer Application Engineering team in the development of customer projects from initial...
-
Garching bei München, Bayern, Deutschland Voith Group VollzeitAbout the RoleWe are seeking a highly skilled Team Leader to lead our Customer Application Engineering team at Voith HySTech. As a key member of our team, you will be responsible for the technical and disciplinary leadership of the team.Key ResponsibilitiesLead the Customer Application Engineering team in the development of customer projects from initial...
-
Team Leader Customer Application Engineering
Vor 5 Tagen
Garching bei München, Bayern, Deutschland Voith Group VollzeitAbout the Voith GroupThe Voith Group is a global technology company that sets standards in the markets of Energy, Paper, Raw Materials, and Transport & Automotive. With a broad portfolio of plants, products, services, and digital applications, Voith is a leading partner for its customers. Founded in 1867, Voith today has around 22,000 employees, a turnover...
-
Team Leader Customer Application Engineering
Vor 6 Tagen
Garching bei München, Bayern, Deutschland Voith Group VollzeitAbout the Voith GroupThe Voith Group is a global technology company that sets standards in the markets of Energy, Paper, Raw Materials, and Transport & Automotive. With a broad portfolio of plants, products, services, and digital applications, Voith is a leading partner for its customers. Founded in 1867, Voith today has around 22,000 employees, a turnover...
-
Team Lead
vor 4 Wochen
München, Deutschland DataGuard VollzeitTeam Lead - Product Content & Customer Learning (M/F/D) Festanstellung, Vollzeit · München Intro Are you a customer-obsessed leader craving the chance to move the needle on major business KPIs like new revenue, expansion, and gross margin? Are you up for the...
-
Team Lead CRM Manager
vor 2 Wochen
München, Deutschland zooplus AG VollzeitSorry, Internet Explorer 11 is no longer supported by SmartRecruitersPlease update to one of the following browsers:Google ChromeMicrosoft EdgeApple SafariMozilla FirefoxYou can find details about supported web browsershere.Team Lead CRM Manager (all genders) Full-timeDepartment: Sales & MarketingCompany DescriptionMore than 20 years ago, zooplus was one of...
-
Customer Service Agent DACH
vor 1 Monat
München, Deutschland educational certificates and work references Insparx GmbH VollzeitCustomer Service Agent & Translator (m/f/x) - German - Limited Contract You’ll provide customer service support for the international matchmakers be2 and the world leader in casual dating C-date. Capitalising on your strong communication skills and...
-
Shift Lead, Service Management Center
Vor 4 Tagen
München, Deutschland SES Vollzeit**ROLE DESCRIPTION** We are looking for a Shift Lead to join our Playout Service Management Centre in Munich! As a Shift Lead, you will provide your knowledge in solving customer issues and ensuring a seamless and efficient service delivery. In addition, you will be responsible for all the managed services of the Playout Service Management Centre,...
-
Customer Service Team Manager
vor 2 Wochen
München, Deutschland Amazon TA VollzeitThe Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon's Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows there...
-
Team Lead Development
vor 1 Woche
München, Deutschland valantic DXA GmbH VollzeitJob-Beschreibung Über unsWir sind die Digitalagentur mit Full-Service-Charakter mit Standorten in München, Traunstein, Barcelona und Wien. Bereits seit 2007 konzipieren, designen und programmieren wir individuelle Websiteprojekte, entwerfen anspruchsvolle Designs, entwickeln erfolgreiche...
-
Customer Service Team Manager
vor 2 Wochen
München, Deutschland Amazon TA VollzeitThe Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon’s Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows...
-
Team Leader in Cleanroom Facility Management
vor 4 Wochen
München, Deutschland CWS Cleanrooms Deutschland GmbH & Co. KG VollzeitAt CWS Cleanrooms Deutschland GmbH & Co. KG, we are seeking a dedicated **Team Leader** specializing in **Cleanroom Facility Management**. In this role, you will be responsible for:Overseeing the cleaning personnel and team supervisorsProviding training and guidance to site managersMaintaining regular communication with clients and fulfilling their specific...
-
Team Leader
Vor 3 Tagen
München, Deutschland Rosewood Hotel Group Vollzeit**General Information**: - Country/Region- Germany- Province/City- Munich- Location- Rosewood Munich- Department- Food & Beverage - Services- Job Type- Full-time PermanentWe are currently looking for a **Team Leader - Restaurant** to join our Rosewood Munich team. Our **Team Leader - Restaurant **ensure that the team is delivering an exceptional level of...
