Customer Success Team Leader
vor 3 Wochen
We are seeking a dedicated Customer Success Team Leader to enhance our customer engagement efforts at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding service and wish to contribute to a thriving organization.
At MYPOSTER, we specialize in high-quality digital printing and are focused on delivering exceptional online experiences while fostering a collaborative and enjoyable workplace.
Key Responsibilities:- Oversee and guide the customer service department
- Formulate and execute customer service initiatives
- Evaluate performance metrics and implement enhancements
- Encourage a supportive team environment and inspire team members
- Coordinate team-building events for both in-office and remote staff
- Demonstrated experience in customer service and management positions
- Strong customer-focused approach with excellent communication abilities
- Capability to operate effectively across multiple locations
- Proficiency in both German and English
If you possess the skills to elevate our customer service standards and lead a vibrant team, we are eager to connect with you.
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