Lead Customer Success Strategist

vor 4 Wochen

Munich, Bayern, Deutschland Predium Vollzeit
Position Overview

As a Lead Customer Success Strategist at Predium, your primary focus will be to foster exceptional client experiences. This pivotal role is essential for enhancing client relationships and ensuring elevated levels of client satisfaction. You will engage collaboratively with our product and sales divisions to assimilate client insights into product innovation and execute solutions tailored to client requirements. This is an outstanding opportunity to join our team and make a substantial impact.

Key Responsibilities
  • Serve as the principal liaison for clients, pinpointing opportunities to boost client satisfaction and cultivate enduring relationships.
  • Formulate and execute strategies that empower clients to optimize their use of our offerings and realize their business objectives.
  • Attain expertise in sustainability and real estate, guiding organizations in navigating carbon reduction initiatives, clean energy solutions, and decarbonization efforts.
  • Track client product engagement and evaluate their success to deliver targeted recommendations.
  • Partner with product and sales teams to ensure client feedback is seamlessly integrated into product evolution.
Qualifications
  • A minimum of 4 years of experience in client relationship management within a rapidly expanding B2B software firm or consultancy.
  • Exceptional communication abilities, professionalism, and adaptability in a dynamic setting.
  • A strong commitment to combating climate change and making a significant impact.
  • Proficiency in both German and English.

Additional Qualifications:

  • Demonstrated success in surpassing client retention targets in a high-growth context.
  • Experience engaging with clients in the real estate or energy consultancy sectors.
Why Consider Joining Us?
  • Benefits: Enjoy advantages such as Wellpass membership, transportation subsidies, and complimentary snacks and beverages.
  • Time Off: Benefit from 30 paid vacation days annually.
  • Flexibility: Choose to work from home, our office, or during a workation based on your preferences.
  • Equipment: Access modern technology and select your preferred tools and work environment.
  • Events: Engage in company and team events for team-building and enjoyment.
  • Team: Become part of a diverse and motivated team dedicated to shaping our unique company culture.

  • Customer Success Team Leader

    vor 4 Wochen

    Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Success Team Leader OpportunityWe are seeking a dedicated Customer Success Team Leader to enhance our customer service efforts at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer support and thrive in a fast-paced environment.At MYPOSTER, we specialize in high-quality digital printing and are focused...

  • Customer Success Team Leader

    vor 4 Wochen

    Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Opportunity for a Customer Success Team LeaderWe are seeking a dedicated Customer Success Team Leader to enhance our customer support operations at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer experiences and wish to contribute to a thriving organization.At MYPOSTER, we specialize in high-quality digital...

  • Customer Success Team Leader

    vor 4 Wochen

    Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Success Team Leader OpportunityWe are seeking a dedicated Customer Success Team Leader to enhance our operations at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer experiences and wish to contribute to a thriving organization.At MYPOSTER, we specialize in high-quality digital printing and are focused...

  • Customer Success Team Leader

    vor 3 Wochen

    Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Success Team Leader OpportunityWe are seeking a dedicated Customer Success Team Leader to enhance our customer engagement efforts at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding service and wish to contribute to a thriving organization.At MYPOSTER, we specialize in high-quality digital printing and are...

  • Customer Success Team Leader

    vor 4 Wochen

    Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Success Team Leader OpportunityWe are seeking a dedicated Customer Success Team Leader to enhance our operations at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer experiences and wish to contribute to a thriving organization.At MYPOSTER, we specialize in high-quality digital printing and strive to...

  • Customer Success Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    About the RoleDataGuard is seeking a highly skilled Strategic Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer growth, retention, and satisfaction.Key ResponsibilitiesCustomer Success: Develop and execute comprehensive account plans to ensure customer success,...

  • Customer Success Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland DataGuard Vollzeit

    About the RoleDataGuard is seeking a highly skilled Strategic Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving customer growth, retention, and satisfaction.Key ResponsibilitiesCustomer Success: Develop and execute comprehensive account plans to ensure customer success,...

  • Customer Success Strategist

    Vor 3 Tagen

    Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their...

  • Customer Success Strategist

    Vor 3 Tagen

    Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their...

  • Customer Success Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their...

  • Customer Success Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland Siemens Electronic Design Automation SARL Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Siemens Electronic Design Automation SARL. As a key member of our Customer Success team, you will be responsible for establishing and maintaining complex customer relationships with senior executives, while communicating effectively on how our solutions meet their...

  • Technical Team Lead

    vor 2 Wochen

    Munich, Bayern, Deutschland Solakon GmbH Vollzeit

    Unlock Your Potential as a Technical Team Lead at Solakon GmbHAre you passionate about driving customer satisfaction and ensuring the success of our innovative energy solutions? Do you thrive in a dynamic environment where technology meets customer-centricity?Solakon GmbH is a pioneering company in the energy sector, empowering households to take control of...

  • Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key Responsibilities Customer Insights: Gather and analyze customer requirements, challenges, and pain points to provide tailored solutions. Account Strategy: Create detailed account strategies to drive customer success, growth, and retention. Consultative Guidance: Provide strategic advice to corporate clients, aligning their goals with the company's...

  • Customer Success Team Leader

    vor 4 Wochen

    Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Opportunity for Teamlead Customer SuccessWe are seeking a dedicated Teamlead Customer Success to enhance our operations at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer support and are eager to contribute to a thriving organization.At MYPOSTER, we specialize in high-quality digital printing and strive to...

  • VP Customer Growth Strategist

    Vor 3 Tagen

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • VP Customer Growth Strategist

    Vor 3 Tagen

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • VP Customer Growth Strategist

    Vor 6 Tagen

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • VP Customer Growth Strategist

    vor 1 Woche

    Munich, Bayern, Deutschland FINN auto Vollzeit

    About FINN autoFINN auto is a leading provider of innovative mobility solutions, offering a unique car subscription experience that combines convenience, flexibility, and sustainability. Our mission is to revolutionize the way people interact with cars, making mobility fun and accessible to everyone.Job SummaryWe are seeking an experienced and results-driven...

  • Senior Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key ResponsibilitiesCustomer Insight Gathering: Analyze customer requirements, challenges, and pain points to provide tailored solutions.Account Strategy Development: Create detailed account strategies to drive customer success, growth, and retention.Consultative Guidance: Provide strategic advice to corporate clients, aligning their goals with DataGuard's...

  • Senior Customer Success Strategist

    vor 4 Wochen

    Munich, Bayern, Deutschland DataGuard Vollzeit

    Key Responsibilities Customer Insight Gathering: Analyze and comprehend customer requirements, challenges, and pain points to customize solutions effectively. Account Development: Formulate detailed account strategies to promote customer success, growth, and retention. Consultative Guidance: Provide strategic advice to corporate clients, ensuring alignment...