Aktuelle Jobs im Zusammenhang mit Technical Team Lead - Munich, Bayern - Solakon GmbH
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Munich, Bayern, Deutschland NAVVIS VollzeitUnlock Your PotentialAt NavVis, we're pushing the boundaries of reality capture and digital factory solutions. As a Technical Manager/Team Lead, Software Engineering, you'll be part of a dynamic team that's shaping the future of technology.The OpportunityYou'll lead a team of 7 engineers, driving engineering efficiency and operational excellence. With a...
Technical Team Lead
vor 2 Monaten
Unlock Your Potential as a Technical Team Lead at Solakon GmbH
Are you passionate about driving customer satisfaction and ensuring the success of our innovative energy solutions? Do you thrive in a dynamic environment where technology meets customer-centricity?
Solakon GmbH is a pioneering company in the energy sector, empowering households to take control of their electricity costs and consumption. As we continue to grow and expand our customer base, we're seeking a seasoned Technical Team Lead to spearhead our Customer Success Team.
Your Key Responsibilities:
- Lead a Technical Customer Success Team: Foster a high-performing team that specializes in delivering exceptional technical support and solutions to our customers.
- Coach and Performance Manager: Develop and mentor team members to ensure they have the skills and expertise needed to excel in their roles.
- Solve Complex Technical Issues: Collaborate with the team to identify and resolve complex technical challenges, ensuring seamless customer service and support.
- Optimize Processes: Analyze and improve existing processes to enhance efficiency, scalability, and customer satisfaction.
- Develop Technical Strategies: Design and implement strategies to address technical issues, define metrics, and measure success in customer satisfaction.
- Collaborate Across Teams: Work closely with other Customer Success Teams to ensure a cohesive and customer-centric approach.
Your Ideal Qualifications:
- Leadership Qualities: Proven ability to motivate and lead a team, with a strong focus on coaching and performance management.
- Technical Expertise: In-depth understanding of our products and services from a technical perspective, with a strong affinity for technology and innovation.
- Problem-Solving Skills: Ability to quickly identify complex challenges and develop effective solutions that meet customer needs.
- Communication Skills: Strong communication skills to explain technical concepts to customers and team members, with a focus on clear and concise communication.
- Analytical Skills: Ability to analyze data to gain insights into customer behavior and needs, driving strategic decisions and customer satisfaction.
What We Offer:
- A dynamic and collaborative work environment that fosters growth and development.
- A competitive salary and benefits package that reflects your value to the team.
- Regular team events and opportunities for further training and professional growth.
- Honest and transparent communication, with an open feedback culture that encourages innovation and improvement.
- A 100% remote work arrangement, with the latest technology and tools to support your success.
If you're a motivated and experienced Technical Team Lead looking to drive customer success and growth, we encourage you to apply for this exciting opportunity.
