IT Support Specialist
vor 4 Wochen
Prosegur GmbH, a prominent leader in security logistics within Germany, is seeking a dedicated individual to enhance their IT Team as an IT Service Desk Specialist.
Position: IT Service Desk Specialist (m/w/d) | Full-time | Location: RatingenAs an IT Service Desk Specialist, you will be responsible for delivering first and second-level assistance for various software, hardware, network, and telecommunication challenges. Your key duties will encompass:
- Assessing and categorizing IT-related issues
- Providing support to colleagues regarding IT applications
- Documenting solutions within the Knowledge Base
- Installing and configuring software components
- Enhancing support processes for efficiency
- Completion of a relevant IT education or equivalent experience
- Demonstrated expertise in IT support roles
- Strong knowledge of Microsoft Windows, Office Suite, Active Directory, and networking
- Methodical work style, customer-focused, and excellent communication abilities
- Fluency in German and a good command of English
- Flexible working hours and options for remote work to support work-life balance
- 30 days of vacation and a permanent employment contract
- Convenient commuting options
- Employee discounts at various retailers and a company pension scheme
If you are interested in this opportunity, please submit your application through the appropriate channels. For any inquiries, feel free to reach out.
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IT Support Specialist
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