Aktuelle Jobs im Zusammenhang mit Customer Support Specialist - Ratingen, Nordrhein-Westfalen - Ardo
-
Sales Support Specialist
vor 4 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland Page Personnel VollzeitJob DescriptionWe are seeking a highly motivated and organized Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for providing exceptional customer service, managing customer relationships, and supporting sales teams in achieving their goals.Key Responsibilities:Provide excellent customer service and support to...
-
Sales Support Specialist
vor 4 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland Page Personnel VollzeitJob DescriptionWe are seeking a highly motivated and organized Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for providing exceptional customer service, managing customer relationships, and supporting sales teams in achieving their goals.Key Responsibilities:Provide excellent customer service and support to...
-
Desktop Support Specialist
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland NTT DATA Services VollzeitJob OverviewNTT DATA is seeking a skilled Desktop Support Specialist to join our team in Ratingen near Düsseldorf, Germany. As a Desktop Support Specialist, you will be responsible for the installation, implementation, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and associated peripherals.Key ResponsibilitiesReview and approve...
-
Desktop Support Specialist
Vor 7 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland NTT DATA Services VollzeitJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team in Ratingen near Düsseldorf. As a Desktop Support Specialist, you will be responsible for the installation, implementation, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and associated peripherals.Key ResponsibilitiesReview and approve the...
-
Desktop Support Specialist
Vor 6 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland NTT DATA Services VollzeitJob OverviewNTT DATA is seeking a skilled Desktop Support Specialist to join our team in Ratingen near Düsseldorf, Germany. As a Desktop Support Specialist, you will be responsible for the installation, implementation, maintenance, troubleshooting, and repair of desktops, notebooks, printers, and associated peripherals.Key ResponsibilitiesReview and approve...
-
Customer Service Excellence Specialist
Vor 6 Tagen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitJob Summary We are seeking a highly motivated and detail-oriented Customer Service Excellence Specialist to join our team at DKV Mobility. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Customer Service Excellence Specialist
vor 1 Monat
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Customer Service Excellence Specialist
vor 1 Monat
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
-
Sales Support Specialist
vor 3 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitJob SummaryWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at DKV Mobility. As a Sales Support Specialist, you will provide administrative support to our Telesales team, ensuring seamless day-to-day operations and contributing to the success of our sales efforts.Key ResponsibilitiesProvide administrative...
-
Sales Support Specialist
vor 3 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitJob SummaryWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at DKV Mobility. As a Sales Support Specialist, you will provide administrative support to our Telesales team, ensuring seamless day-to-day operations and contributing to the success of our sales efforts.Key ResponsibilitiesProvide administrative...
-
Sales Support Specialist
vor 4 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our Telesales team. As a key member of our sales operations, you will provide administrative support to our Telesales team managers and agents, ensuring seamless day-to-day operations.Key ResponsibilitiesCoordinate and manage administrative tasks for the...
-
Sales Support Specialist
vor 4 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our Telesales team. As a key member of our sales operations, you will provide administrative support to our Telesales team managers and agents, ensuring seamless day-to-day operations.Key ResponsibilitiesCoordinate and manage administrative tasks for the...
-
Sales Support Specialist
vor 4 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our Telesales team. As a key member of our sales operations, you will provide administrative support to our Telesales team managers and agents, ensuring seamless day-to-day operations.Key ResponsibilitiesCoordinate and manage administrative tasks for the...
-
Sales Support Specialist
vor 4 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our Telesales team. As a key member of our sales operations, you will provide administrative support to our Telesales team managers and agents, ensuring seamless day-to-day operations.Key ResponsibilitiesCoordinate and manage administrative tasks for the...
-
Sales Support Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our Telesales team. As a key member of our sales management team, you will provide administrative support to our Telesales team managers and be the primary point of contact for all administrative matters related to telesales agents.Key ResponsibilitiesProvide...
-
Sales Support Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our Telesales team. As a key member of our sales management team, you will provide administrative support to our Telesales team managers and be the primary point of contact for all administrative matters related to telesales agents.Key ResponsibilitiesProvide...
Customer Support Specialist
vor 2 Monaten
Customer Support Specialist
Ardo is a leading supplier of high-quality frozen vegetables, herbs, and fruit, operating with 4000 employees across 17 production sites in 8 countries. The family-owned business serves over 100 countries and has a turnover exceeding 1.4 billion euros. Ardo's mission is to preserve the essence of nature in its purest form, achieved through a comprehensive network of growing areas, production units, freezing facilities, packaging equipment, logistics, and rigorous quality control. The group's expertise and adaptable structure enable swift responses to emerging trends and the rapid introduction of innovative products.
Your Role
As a Customer Support Specialist, you will be an integral part of the Ardo Group Sales Support Team, which oversees a global customer portfolio within the food industry, retail, and foodservice sectors. This team operates as a distinct branch within the Customer Excellence Team.
In this position, you will serve as the primary contact for the sales manager, customer service, and customers regarding product support, contract and forecast follow-up, and service level agreement (SLA) management. You will also address commercial inquiries in the absence of the sales manager.
Your responsibilities include building strong business relationships and proactively enhancing customer satisfaction. You will analyze market and customer data to identify opportunities and communicate insights to the sales manager, assisting in the development of business and account plans. Frequent collaboration with customer service, sales, and supply chain teams will be essential to ensure accurate follow-up and internal support for your customers.
You will join a growing team that has recently been established as a center of expertise, catering to both local and international customers. With the right attitude and drive, you can expect career advancement opportunities within Ardo. You will report to the Customer Excellence Team leader.
Key Responsibilities:
- Collaborate with account managers by managing and analyzing customer files, market data, and product portfolios, and preparing for customer meetings.
- Monitor and follow up on tenders and quotations in collaboration with account managers, and manage customer questionnaires and sustainability reports.
- Lead communication with customers regarding article forms, action proposals, and sample shipments for new packaging. Work with internal and external stakeholders to ensure successful sales processes and accurate execution.
- Provide periodic reports on turnover, assortment, profitability, and customized reports for both internal and customer use.
- Manage pricing by preparing quotations for account managers and overseeing promotional management (forecasting and analysis).
- Ensure accurate SLA follow-up for your customers.
- Coordinate item screenings and follow-up on packaging, article creations, first productions, and new product development samples, collaborating with marketing, data management, and supply chain.
- Manage small customer projects and serve as the internal communicator for customer-related inquiries (such as quality assurance, internal data, and material statuses).
Your Profile
- A master's degree is preferred.
- At least 5 years of experience in a large, fast-paced company in customer service, inside sales, or sales support roles.
- Excellent language skills are required: very good written and verbal German, good English, and proficiency in an additional language is a plus.
- A customer-focused mindset and a commitment to delivering exceptional service are essential.
- Strong networking abilities and the capacity to think on an international level are important.
- Proficiency with new IT systems (preferably SAP) and advanced Excel skills are necessary. Experience with CRM systems is advantageous.
- A proactive approach to building customer relationships and maximizing success opportunities is expected.
- A willingness to learn, develop, and adapt in a dynamic business environment is crucial.
- Flexibility and multitasking skills are required to manage complexity effectively.
- A solution-oriented mindset and a commitment to continuous improvement are essential.
- A positive attitude towards the company's future and a passion for achieving results are important.
- Initiative in suggesting tools to optimize processes at a group level is valued.
- A collaborative spirit and willingness to share team responsibilities with colleagues are essential.
What We Offer
We provide the opportunity to be part of a sustainable international company with genuine growth prospects and the freedom to actively shape the business. You will receive a comprehensive remuneration package commensurate with the level of this position. We prioritize our employees' well-being and foster a family-friendly environment by offering the flexibility to work from home two days a week.
