Client Reception Specialist

vor 4 Wochen

Hamburg, Hamburg, Deutschland Optiker Kelb GmbH Vollzeit
Job Overview: Customer Interaction Coordinator

We are seeking a committed and service-oriented Customer Interaction Coordinator to enhance our team. The ideal candidate will play a crucial role in welcoming and assisting clients, managing customer flow effectively, processing basic sales transactions, and serving as the primary point of contact for our visitors. If you thrive in a people-centric environment and wish to contribute to a culture that prioritizes appreciation and service excellence, we invite you to consider this opportunity.

Key Responsibilities:
  • Welcome and greet all clients with a friendly demeanor
  • Coordinate client interactions and assign them to an Optical team member
  • Prepare for consultation sessions
  • Manage appointment scheduling
  • Ensure cleanliness and organization within the store
  • Perform administrative duties as required
  • Collaborate with our in-house workshop
Required Qualifications:
  • Completed vocational training in a customer-focused field
  • Relevant work experience
  • Professional appearance with a positive attitude
  • Strong commitment to service and customer satisfaction
  • Ability to work collaboratively in a team
  • Excellent communication and organizational skills
  • Demonstrated sense of responsibility and structured work approach

If you identify with these qualities and are enthusiastic about taking on the role of Customer Interaction Coordinator in our well-established yet modern business, we would be pleased to hear from you.

Company Overview:

At Optiker Kelb GmbH, a family-owned enterprise with a dedicated team, we pride ourselves on our beautifully renovated store. We offer comprehensive and personalized services to our clients, including contact lens fittings, advanced eye screenings, and low vision consultations. Join us for a rewarding and professional experience.

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