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Inside Client Manager

vor 2 Monaten

BerlinBrandenburg Metropolitan Region, Deutschland NTT DATA, Inc. Vollzeit
Überblick

Als Inside Client Manager (m/w/d) bei NTT DATA, Inc. bist du verantwortlich für die Verwaltung und Steigerung von Kundenbeziehungen sowie die Expansion und Erneuerung von Lösungen in den zugewiesenen Kundensegmenten.

Aufgaben und Verantwortlichkeiten
  • **Kundenbetreuung**: Du bist leidenschaftlicher Kundenbetreuer und hast ein starkes Interesse an der Zufriedenheit deiner Kunden.
  • **Beziehungsmanagement**: Du baust und pflegst Kundenbeziehungen auf und zeigst Interesse an und Wissen über deren Umfeld.
  • **Kundenzufriedenheit**: Du sorgst für eine konsequente Kundenzufriedenheit während des gesamten Lebenszyklus des Kundenkaufprozesses, indem Du Ressourcen für den Vertrag für jeden Kunden entwickelst, implementierst und verwaltest.
  • **Umsatzsteigerung**: Dein Hauptziel ist die Verwaltung und Steigerung des Umsatzes und der Expansion in allen Lösungsbereichen bei den zugewiesenen Kunden.
  • **Kommunikation**: Du verfügst über hervorragende kommunikative Fähigkeiten, um mit Kunden wertschätzend zu kommunizieren.
  • **Vertriebsmanagement**: Du nutzt die Vertriebstools von NTT (z.B. ) und die Methodik zur effektiven Verwaltung der Kunden, Opportunities, Pipelines und Prognosen.
Was wir von Dir erwarten
  • **Erfahrung**: Erforderliche Berufserfahrung: 2 - 4 Jahre Erfahrung in einem ähnlichen Umfeld.
  • **Kenntnisse**: Erfahrungen im Vertrieb und in der Kundenbetreuung sind wünschenswert, aber keine Voraussetzung.
  • **Analytisches Denkvermögen**: Du hast ein analytisches Denkvermögen und kaufmännischen Scharfsinn.
  • **Leidenschaft**: Du bist leidenschaftlich, initiativ und selbständig mit dem Willen zum Erfolg.
  • **Fähigkeiten**: Du hast die Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.
  • **Sprachkenntnisse**: Deutsch-Kenntnisse auf Muttersprachen-Niveau und Englisch-Kenntnisse.
Was wir Dir bieten
  • **Strukturierte Einarbeitung**: Wir bieten eine strukturierte Einarbeitung, einschließlich einer Onboarding-Veranstaltung und einem individuell auf Deine Rolle abgestimmten Onboarding-Plan.
  • **Interessantes Gehaltspaket**: Dein Engagement wird durch ein sehr attraktives Commission-Model bezahlt.
  • **Weiterentwicklung**: Du kannst Dich kontinuierlich in zahlreichen externen und internen Trainings weiterbilden.
  • **Authentische Unternehmenskultur**: Wir bieten eine authentische Unternehmenskultur, in der Du Dich willkommen fühlst und Deine Ideen einbringen kannst.
  • **Verantwortung**: Du hast die Möglichkeit, von Beginn an in spannenden Projekten viel bewegen zu können.
  • **Wir sichern Dich ab**: Wir bezuschussen Deine betriebliche Altersvorsorge.
  • **Weitere Benefits**: Wir bieten attraktive Technikprogramme, Jubiläumszuwendungen und Bitkom Mitarbeiterrabatte.