SAP Experienced Customer Service Professional
vor 1 Woche
We are seeking a highly organized and detail-oriented SAP Customer Service Specialist to join our team at DIS AG in Hamburg. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.
Key Responsibilities- Customer Reclamation Handling: Process and resolve customer complaints in a timely and professional manner.
- Customer Inquiry Management: Respond to customer inquiries and provide accurate information on our services and products.
- Contract and Order Review: Review and verify customer contracts and orders to ensure accuracy and compliance.
- Invoice Processing: Process and send invoices to customers in a timely manner.
- Material Inventory Management: Maintain accurate records of customer materials and ensure timely delivery.
- General Customer Service: Provide general customer support and answer customer inquiries.
- Commercial Education: Completion of a commercial education program or equivalent.
- Customer Service Experience: Minimum 2 years of experience in customer service, preferably in a SAP environment.
- SAP Knowledge: Proficiency in SAP and ability to use it to manage customer data and process transactions.
- Communication Skills: Excellent written and verbal communication skills to effectively interact with customers and colleagues.
- Organizational Skills: Ability to work independently and manage multiple tasks and priorities in a fast-paced environment.
- Unlimited Contract: A secure and stable work environment with an unlimited contract.
- Competitive Salary: A competitive salary above the industry standard.
- Flexible Work Arrangements: Flexible work arrangements to ensure work-life balance.
- Professional Development Opportunities: Opportunities for professional growth and development within the company.
- Collaborative Work Environment: A collaborative and supportive work environment with a team of experienced professionals.
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Hamburg, Hamburg, Deutschland DIS AG VollzeitAbout the RoleWe are seeking a highly organized and detail-oriented SAP Customer Service Specialist to join our team at DIS AG in Hamburg. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.Key ResponsibilitiesCustomer Reclamation Handling:...
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