Workplace Manager
vor 1 Woche
About HRS Group
HRS Group is a leading provider of business travel solutions, dedicated to elevating the corporate travel experience through innovative technology and personalized service.
Job Summary
We are seeking a highly skilled Workplace Manager to join our dynamic People Solutions Team. As a key member of our team, you will be responsible for creating a welcoming environment for guests and colleagues, ensuring exceptional service and operational efficiency.
Key Responsibilities
- First Point of Contact: Serve as the primary contact for guests, customers, and colleagues, ensuring a positive experience through effective communication and problem-solving.
- Operational Management: Oversee the staffing of the reception desk, coordinate with facility management, and serve as the liaison for subtenants and service providers.
- Facility Coordination: Manage in-house conference rooms, postal services, and parking spaces to ensure smooth daily operations.
- Process Improvement: Develop and implement new processes and standards in office management to enhance efficiency and service quality.
- Collaborative Support: Work closely with the CEO's assistant to provide support in travel planning and handling confidential document logistics.
Requirements
- Experience: Several years of professional experience in administrative and organizational roles, ideally within the hospitality industry, demonstrating a passion for delivering exceptional service.
- Interpersonal Skills: Proactive and friendly attitude with impeccable manners, capable of handling various issues professionally.
- Prioritization: Ability to manage and prioritize tasks effectively in a fast-paced environment.
- Confidentiality and Determination: Skilled in handling sensitive information with the utmost confidentiality and the determination to see tasks through to completion.
- Technical Skills: Proficiency in MS Office and Outlook.
- Language Proficiency: Fluency in both German and English, spoken and written.
About You
We are looking for a dedicated and results-driven individual who is passionate about delivering exceptional service and creating a positive work environment. If you are a team player with excellent communication skills and a passion for hospitality, we encourage you to apply for this exciting opportunity.
What We Offer
HRS Group offers a competitive compensation package, comprehensive benefits, and performance-based bonuses. This position is based in our headquarters in Cologne, Germany, and we offer a unique opportunity to work with a dynamic team of professionals who are passionate about revolutionizing business travel.
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