Area Operations Supervisor
vor 4 Wochen
About Lime: Lime is the leading provider of shared electric vehicles globally, dedicated to creating a future where transportation is sustainable, affordable, and shared. Our electric scooters and bikes have facilitated over 400 million rides across more than 250 cities worldwide, significantly reducing car trips and contributing to a greener planet. We achieved profitability in 2022, setting a benchmark in our industry.
Role Overview: As an Operations Manager at Lime, you will oversee the operations in the Essen/Ruhr region. Your role will involve liaising with city officials, community stakeholders, and local businesses to promote safety, enhance ridership, and understand the needs of our riders. You will serve as the operational voice to internal teams and collaborate across various departments including government relations, central operations, and product development to execute market strategies and optimize fleet management.
Key Responsibilities:
- Lead and manage a complex regional operations team to ensure that operational metrics are met and KPIs are consistently achieved.
- Oversee warehouse operations to ensure compliance and operational excellence in partnership with Facilities and Environmental Health & Safety teams.
- Act as the operational authority in your region, driving operational improvements and engaging in strategic discussions with external stakeholders.
- Conduct thorough analyses to identify trends and implement strategies for growth and optimization.
- Develop and execute an operations strategy that enhances the deployment and management of our vehicles, including workforce planning and competitor analysis.
- Recruit and nurture top operational talent for your region, focusing on hiring, onboarding, and training within a warehouse environment.
- Represent Lime in collaboration with our Government Relations team, engaging with local officials and business owners to ensure regulatory compliance and foster key relationships.
- Initiate safety programs for riders and vehicles, prioritizing safety as the foremost concern.
- Foster a positive and inclusive workplace where employees feel valued and motivated.
Qualifications:
- Bilingual in German and English.
- 5+ years of experience in operations, consulting, or engineering.
- Proven track record in driving operational excellence.
- Experience managing a P&L.
- Strong analytical skills with a focus on metrics and KPIs.
- In-depth knowledge of the local area.
- Comfortable working in a warehouse environment.
- 3+ years of experience in people management, particularly in warehouse settings.
- Proactive and able to make decisions in a dynamic environment.
- Strong problem-solving skills with the ability to navigate complex issues.
- Excellent communication skills, capable of presenting data-driven insights to senior stakeholders.
- Detail-oriented with a commitment to process improvement.
- Must be located within the Essen area.
Why Join Lime? At Lime, you will be part of a diverse community of talented individuals committed to delivering impactful results. We offer competitive salaries, performance-based bonuses, comprehensive health and wellness benefits, flexible vacation policies, and opportunities for professional growth. Join us in making a difference in urban mobility.
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