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Retail Operations Supervisor at Hollister Co.

vor 2 Monaten


Dortmund, Nordrhein-Westfalen, Deutschland Hollister Co. Stores Vollzeit

Retail Operations Supervisor Position at Hollister Co.

The Retail Operations Supervisor role at Hollister Co. is an engaging and versatile position. This role is essential for driving revenue growth, improving customer satisfaction, managing store operations, and leading a dedicated team. The Supervisor is responsible for overseeing daily business activities, including store opening and closing procedures, ensuring efficient operations. They also play a crucial role in updating merchandise displays, offering styling advice, and sharing product insights. Furthermore, the Supervisor is tasked with recruiting, onboarding, and nurturing store personnel. This position is vital in fostering a welcoming environment for both staff and customers, with opportunities for future leadership development within the company.

Key Responsibilities

  • Customer Engagement
  • Sales Strategy and Performance Analysis
  • Multi-Channel Sales Management
  • Store Presentation and Floor Oversight
  • Operational Management of Store and Stockroom
  • Staff Recruitment, Scheduling, and Payroll Oversight
  • Training and Employee Development
  • Effective Communication
  • Security and Asset Protection

Qualifications

  • Bachelor's Degree OR a minimum of one year in a supervisory role within a customer service environment
  • Strong analytical and problem-solving abilities
  • Commitment to Inclusion and Diversity
  • Ability to excel in a fast-paced setting
  • Collaborative team player
  • Self-driven and motivated
  • Results-focused
  • Capacity to manage multiple tasks
  • Interest and knowledge in fashion trends

Benefits

  • Quarterly Performance Bonus Program
  • Holiday Bonus
  • Indefinite Employment Contract*
  • Paid Time Off and Additional Leave Days
  • Employee Discount Program
  • Employee Assistance Program for mental health support
  • Opportunities for Training and Development
  • Career Growth Potential
  • A global team that celebrates individuality

*Subject to successful completion of a probationary period

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