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Retail Operations Supervisor at Hollister Co.
vor 2 Monaten
Retail Operations Supervisor Role at Hollister Co.
The Retail Operations Supervisor position at Hollister Co. is an engaging and versatile opportunity. This role is pivotal in driving revenue growth, enhancing customer satisfaction, managing store functions, and guiding a team of associates. The Supervisor is responsible for overseeing operational procedures, managing store hours, and ensuring efficient workflow. They also play a key role in updating merchandise, offering styling advice, and sharing product insights. Furthermore, the Supervisor is tasked with recruiting, onboarding, and nurturing store personnel. This position is essential in fostering a welcoming environment for both the team and customers, with potential for future leadership within the company.
Key Responsibilities
- Customer Engagement
- Sales Strategy and Performance Evaluation
- Multi-Channel Sales Management
- Store Presentation and Floor Oversight
- Inventory and Stockroom Management
- Staffing, Scheduling, and Payroll Oversight
- Training and Employee Development
- Effective Communication
- Loss Prevention and Safety
Qualifications
- Bachelor's Degree or a minimum of one year in a supervisory role within a customer service environment
- Strong analytical and problem-solving abilities
- Commitment to Inclusion and Diversity
- Ability to excel in a fast-paced setting
- Collaborative team player
- Self-driven and motivated
- Results-focused
- Capacity to manage multiple tasks
- Interest and knowledge in fashion trends
Benefits
- Quarterly Performance Bonus Program
- Holiday Bonus
- Permanent Employment Contract*
- Paid Leave and Additional Absence Days
- Employee Discount Program
- Support Program for Mental Health Services
- Opportunities for Training and Development
- Pathways for Career Advancement
- Global Team Celebrating Individuality
*Subject to successful completion of a probationary period
