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Head of Customer Service Team
vor 1 Monat
Freiburg, Baden-Württemberg, Deutschland Straumann Group VollzeitJob Title: Head of Customer ServiceAt Straumann Group, we are seeking a highly skilled and experienced Head of Customer Service to join our team. As a key member of our organization, you will be responsible for leading our customer service team and ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead and manage the...
Customer Service Representative
vor 2 Monaten
As a Customer Service Representative at SV SparkassenVersicherung, you will play a vital role in shaping the future of our customers by providing them with excellent products and services. Your primary responsibility will be to offer personalized advice on insurance and retirement planning, ensuring that our clients receive tailored solutions to meet their unique needs.
Key Responsibilities:
- Provide exceptional customer service and support to our clients, addressing their queries and concerns in a timely and professional manner.
- Develop and maintain strong relationships with our clients, understanding their needs and preferences to offer customized solutions.
- Collaborate with our team of experts to identify new business opportunities and develop strategies to acquire new customers.
- Stay up-to-date with industry trends and developments, ensuring that our clients receive the latest information and advice on insurance and retirement planning.
Requirements:
- Relevant education in business or a related field, such as insurance or finance.
- Previous sales experience, preferably in the insurance industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong problem-solving skills, with the ability to analyze complex situations and develop effective solutions.
Benefits:
- Opportunities for professional development and growth, with a focus on helping you achieve your career goals.
- A dynamic and supportive work environment, with a team of experts dedicated to making insurance meaningful and enjoyable for our clients.
- Competitive compensation and benefits package, including attractive salary and benefits.
- Flexible work arrangements and modern tools, allowing you to work efficiently and effectively.
