Customer Experience Manager

vor 2 Wochen

Freiburg, Baden-Württemberg, Deutschland Europcar Mobility Group Germany Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide excellent customer service and support to clients
  • Assist with the rental and return of vehicles
  • Offer additional services and products to clients
  • Process transactions and handle customer inquiries
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
Requirements
  • Fluent German language skills
  • Good understanding of English language
  • Previous experience in sales, customer service, or a related field
  • Ability to work in a fast-paced environment and meet sales targets
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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