Service Representative

vor 1 Woche


Freiburg, Baden-Württemberg, Deutschland Sparkasse Freiburg-Nördlicher Breisgau Vollzeit
Job Description

As a Service Representative (m/w/d) BusinessCenter, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:

Key Responsibilities:
  • Answering and processing incoming customer calls
  • Providing proactive and reactive customer support and sales services
  • Identifying opportunities for cross-selling and upselling
  • Supporting customers with online product purchases
  • Providing high-quality service and support to customers via phone and email
Requirements:
  • Completed training as a Bank Clerk (m/w/d) or equivalent
  • Knowledge of the service, passive, and sales sectors
  • Service-oriented and customer-focused approach
  • Strong communication and sales skills
  • Flexibility, initiative, and teamwork
What We Offer:
  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Flexible working hours and remote work options


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