Customer Service Representative

vor 2 Wochen

Potsdam, Brandenburg, Deutschland Audi Interaction GmbH Vollzeit
Job Description

As a Customer Care Agent at Audi Interaction GmbH, you will be part of a dynamic team responsible for providing exceptional customer service to Audi customers and partners. Your primary goal will be to ensure that customers receive timely and effective support for their inquiries and concerns.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Manage customer data and maintain accurate records in our CRM system
  • Collaborate with internal and external teams to ensure seamless communication and efficient issue resolution
Requirements:
  • Completed vocational training or relevant work experience in customer service
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office applications
  • Fluency in German is a must
  • Flexibility and willingness to work in a team environment
What We Offer:
  • Unlimited contract and full-time employment
  • 30 days of annual leave and paid time off for special occasions
  • Opportunity to work remotely within the EU after initial training
  • Discounted employee car leasing through Audi AG
  • Convenient public transportation options and subsidized job ticket
  • Employee benefits through Corporate Benefits
  • Company pension plan
  • Professional onboarding and training
  • Opportunities for further education and development

Audi Interaction GmbH values respect, openness, responsibility, and integrity. We strive to create an inclusive environment that fosters individuality and promotes the well-being of our employees.

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